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Current Priority Problems

VileReynard
Seasoned Pro
Posts: 10,583
Thanks: 192
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Registered: 01-09-2007

Current Priority Problems

According to https://portal.plus.net/support/service/problems/index.php
Quote
We currently have no open priority problems
  Roll eyes Roll eyes Roll eyes Roll eyes
Quote
Downgraded and closed problems can be found in our Problem Archive.

The last problem was in June (and that was only a test).

14 REPLIES
Superuser
Superuser
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Registered: 05-11-2008

Re: Current Priority Problems

Maybe they have a problem open ,  to investigate why Current Priority Problems are not been shown. Cheesy Grin
Regards
Mike
Mike
Community Veteran
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Registered: 06-11-2007

Re: Current Priority Problems

No Problem, then ..........................  Roll eyes
rongtw
Seasoned Hero
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Re: Current Priority Problems

They will update you soon   Roll eyes,,,,,,,,,, obviously they added something that made it go to back of Que  
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TORPC
Grafter
Posts: 5,163
Registered: 08-12-2013

Re: Current Priority Problems

It is programmed with the usual speil
Quote
"We are looking into it,
That said we have no time scales as that means that we would have to give you personal / details
&
We need to look in all the wrong places in the 1st instances"
Community Veteran
Posts: 16,836
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Registered: 06-11-2007

Re: Current Priority Problems

Quote from: TORPC

We need to look in all the wrong places in the 1st instances"



That is standard practice, even you do it...    it rules them out, before you actually find what you were looking for...  Cheesy
TORPC
Grafter
Posts: 5,163
Registered: 08-12-2013

Re: Current Priority Problems

Quote
We are working on Prioritising it
  Roll eyes
Plusnet Staff
Plusnet Staff
Posts: 17,640
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Registered: 05-04-2007

Re: Current Priority Problems

The priority problem page is something we haven't actually used for quite a while, tbh we should look at either retiring it or updating it to match the way we work problems now.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
VileReynard
Seasoned Pro
Posts: 10,583
Thanks: 192
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Registered: 01-09-2007

Re: Current Priority Problems

Do you use this one then:-
[It was the same yesterday]

Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

Re: Current Priority Problems

Yep, that's still in use. Can you try a single disconnect/reconnect to see if that kicks it into life for you?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
VileReynard
Seasoned Pro
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Registered: 01-09-2007

Re: Current Priority Problems

Moderator
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Registered: 14-04-2007

Re: Current Priority Problems

Quote from: rongtw
obviously they added something that made it go to back of Que  

Another short queue Wink ....we like them Smiley
Customer and Forum Moderator.
Product of the Tyrell Corporation
Community Veteran
Posts: 16,836
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Registered: 06-11-2007

Re: Current Priority Problems

No matter how "short" the Q.... it would be nice to know what position you were in that queue.... before you actually became "number 1" ! ! !    Lips are sealed
Moderator
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Re: Current Priority Problems

Quote from: shutter
No matter how "short" the Q...

Is Ben Wishaw really that short Wink

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

TORPC
Grafter
Posts: 5,163
Registered: 08-12-2013

Re: Current Priority Problems

Where is Miss MoneyPenny ?Huh