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Crazy Plusnet People

Moderator
Moderator
Posts: 25,766
Thanks: 1,124
Fixes: 47
Registered: 14-04-2007

Crazy Plusnet People

Plusnet at Sheffield train station https://www.periscope.tv/w/1LyxBzvRqkoxN
Customer and Forum Moderator.
Product of the Tyrell Corporation
11 REPLIES
Preacherlady
Grafter
Posts: 86
Registered: 28-09-2015

Re: Crazy Plusnet People

Cannot watch it as you need periscope whatever that is!  But have send them on Twitter at Sheffield station.
Community Veteran
Posts: 2,283
Thanks: 219
Fixes: 1
Registered: 04-08-2009

Re: Crazy Plusnet People

Seems like they need to send some love to this lot!
https://uk.trustpilot.com/review/www.plus.net
Steve
Pro
Posts: 6,681
Thanks: 247
Registered: 13-07-2009

Re: Crazy Plusnet People

You don't need periscope to watch just just press the play button. Working for me anyway, thanks for sharing Strat
rongtw
Seasoned Hero
Posts: 6,327
Thanks: 1,154
Fixes: 11
Registered: 01-12-2010

Re: Crazy Plusnet People

Nozzer , did you notice every reply from PN on trust pilot was a copy and paste  Sad all exactly same reply
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Community Veteran
Posts: 2,283
Thanks: 219
Fixes: 1
Registered: 04-08-2009

Re: Crazy Plusnet People

Yes I did notice that. A sign of overstretched staff?
Community Gaffer
Community Gaffer
Posts: 12,858
Thanks: 676
Fixes: 64
Registered: 04-04-2007

Re: Crazy Plusnet People

Probably because Trustpilot doesn't make for easy two way conversation unless you pay them money  Wink

Bob Pullen
Plusnet Products Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 2,283
Thanks: 219
Fixes: 1
Registered: 04-08-2009

Re: Crazy Plusnet People

Might be worth slipping them a few quid to avoid the bad publicity.
RobRS
Grafter
Posts: 53
Registered: 29-10-2015

Re: Crazy Plusnet People

Just had a good read through some of the Trustpilot reviews and, coming from not one of +nets biggest fans, i can't see any ISPs that have good reviews.
I was with NTL/Virgin media for years and they were really good (but have their own network, not BT OR).
So my question would be are there any ISPs that get good customer reviews?
Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

Re: Crazy Plusnet People

We used to tailor replies on Trustpilot, asking for a way to identify the account but really it's not a support channel so we now point people to the right ways to get support.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 4,596
Thanks: 751
Fixes: 3
Registered: 06-11-2014

Re: Crazy Plusnet People

Trustpilot is the place to go for negative reviews, rarely have I found positives on that site for services, it's amazing that the site hasn't been sued for defamation of character by the companies on there that wont pay for positive reviews....
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Crazy Plusnet People

That was my Periscope debut. Apparently I was too quiet (though nobody has ever said that about me).  Grin
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet