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Crazy Plusnet People

Moderator
Moderator
Posts: 30,090
Thanks: 3,183
Fixes: 488
Registered: ‎14-04-2007

Crazy Plusnet People

Plusnet at Sheffield train station https://www.periscope.tv/w/1LyxBzvRqkoxN

Customer and Forum Moderator. Windows 10 Firefox 84.0.2 (64-bit)

11 REPLIES 11
Grafter
Posts: 86
Registered: ‎28-09-2015

Re: Crazy Plusnet People

Cannot watch it as you need periscope whatever that is!  But have send them on Twitter at Sheffield station.
Community Veteran
Posts: 3,298
Thanks: 738
Fixes: 3
Registered: ‎04-08-2009

Re: Crazy Plusnet People

Seems like they need to send some love to this lot!
https://uk.trustpilot.com/review/www.plus.net
Seasoned Pro
Posts: 6,852
Thanks: 340
Registered: ‎13-07-2009

Re: Crazy Plusnet People

You don't need periscope to watch just just press the play button. Working for me anyway, thanks for sharing Strat
If life gives you lemons, make lemonade.
Seasoned Hero
Posts: 6,973
Thanks: 1,540
Fixes: 12
Registered: ‎01-12-2010

Re: Crazy Plusnet People

Nozzer , did you notice every reply from PN on trust pilot was a copy and paste  Sad all exactly same reply
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Community Veteran
Posts: 3,298
Thanks: 738
Fixes: 3
Registered: ‎04-08-2009

Re: Crazy Plusnet People

Yes I did notice that. A sign of overstretched staff?
Community Gaffer
Community Gaffer
Posts: 14,808
Thanks: 2,378
Fixes: 163
Registered: ‎04-04-2007

Re: Crazy Plusnet People

Probably because Trustpilot doesn't make for easy two way conversation unless you pay them money  Wink

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Community Veteran
Posts: 3,298
Thanks: 738
Fixes: 3
Registered: ‎04-08-2009

Re: Crazy Plusnet People

Might be worth slipping them a few quid to avoid the bad publicity.
Grafter
Posts: 53
Registered: ‎29-10-2015

Re: Crazy Plusnet People

Just had a good read through some of the Trustpilot reviews and, coming from not one of +nets biggest fans, i can't see any ISPs that have good reviews.
I was with NTL/Virgin media for years and they were really good (but have their own network, not BT OR).
So my question would be are there any ISPs that get good customer reviews?
Legend
Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Crazy Plusnet People

We used to tailor replies on Trustpilot, asking for a way to identify the account but really it's not a support channel so we now point people to the right ways to get support.
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Community Veteran
Posts: 6,395
Thanks: 1,780
Fixes: 3
Registered: ‎06-11-2014

Re: Crazy Plusnet People

Trustpilot is the place to go for negative reviews, rarely have I found positives on that site for services, it's amazing that the site hasn't been sued for defamation of character by the companies on there that wont pay for positive reviews....
Champion
Posts: 3,201
Thanks: 176
Fixes: 46
Registered: ‎10-04-2014

Re: Crazy Plusnet People

That was my Periscope debut. Apparently I was too quiet (though nobody has ever said that about me).  Grin
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet