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Can You Believe Anything on a Business Facebook Page?

Community Veteran
Posts: 5,346
Thanks: 609
Registered: 23-09-2010

Can You Believe Anything on a Business Facebook Page?

Can you really believe anything that's written on a business facebook page?
Maybe I was a bit naive as I don't really use facebook as facebook if you know what I mean. Anyway I left a few comments on a page because a service provided by a business wasn't working. The business refuted that but a few others left similar comments.
When I visited the page a few days later the negative comments had disappeared, the page had been "sanitized".
I noticed I couldn't leave comments with that particular facebook persona on their page anymore.
Reading on facebook account settings you can block users. "Once you block someone, that person can no longer be your friend on Facebook or interact with you". I assume that's what that business (and probably many others) did on it's page to give viewers a completely bias and untrue picture of  how good it is.
I honestly didn't know that this sort of thing happened. I thought facebook business pages were a good place to read peoples honest views on that pages business. Like I said maybe I was a bit naive.
7 REPLIES
PowerLee
Rising Star
Posts: 543
Thanks: 12
Registered: 12-03-2013

Re: Can You Believe Anything on a Business Facebook Page?

Comment's I've posted before have been removed by the BBC on one of there Facebook page's.
All the other comments from other people also moaning about the same thing mysteriously vanished as well.
If they put dross on the radio / tv then they should expect to get criticisms.
shalom2010
Grafter
Posts: 972
Registered: 28-12-2012

Re: Can You Believe Anything on a Business Facebook Page?

@billnotben I think you need to realise the whole reason they have a Facebook page is to 'sell' their business. They only want positive comments!
Community Veteran
Posts: 5,346
Thanks: 609
Registered: 23-09-2010

Re: Can You Believe Anything on a Business Facebook Page?

Like I said I was a bit naive regarding those sort of pages.
But, it's the worse sort of commercialism where you encourage comments then only keep the "your wonderful" ones.
x47c
Grafter
Posts: 878
Registered: 14-08-2009

Re: Can You Believe Anything on a Business Facebook Page?


What....you never heard about the fracas about comments on "Trip Advisor" the hotel recommendation site?
The problem was (and probably still is) that hotels were leaving their own "positive comments" on their own site entry in Trip Advisor while their rivals in the same town were leaving "negative comments" and generally slagging them off.
This is a international problem not just the UK.
Still, it was not half so funny as some 'businessman' starting up as a tradesman and did a website for it.
He invented some positive feedback from an invented customers and posted it on his website.
One of them spoke in glowing terms about how they saw the business on the website and he did a great job....blah,blah,blah.
The problem was that the comment was dated and a quick check of the 'whois' entry for the site showed that the comment pre-dated the registration of the site!
Oooooops....

Community Veteran
Posts: 5,346
Thanks: 609
Registered: 23-09-2010

Re: Can You Believe Anything on a Business Facebook Page?

No I never heard that one.
At least they were doing their own dirty crooked work and not duping innocent patsies to do it for them.
Community Veteran
Posts: 3,826
Thanks: 44
Fixes: 1
Registered: 24-09-2008

Re: Can You Believe Anything on a Business Facebook Page?

@x47c:- good story, thanks for posting.
Razer
Grafter
Posts: 1,375
Registered: 17-11-2012

Re: Can You Believe Anything on a Business Facebook Page?

Yes, you've been naive, but who isn't about something? What amazes me about faceache (apart from the fact that anybody uses it at all), is all the drones who add business accounts to their friend list. Probably the same kind of people who happily tick the box to receive marketing communications or enter the competitions to win £1000 when they get that little slip with their receipt in a local shop - then wonder why they're receiving a ton of spam in their email inbox and junk mail through their letterbox.