that based on poppy's username being black with no link, that they have completely left plusnet? - This is from my PM inbox:
Why would the forum do this unless that account has been deleted? - I assume that when a customer leaves PN, they loose their forum account? If so, what has happened to thisoldman then? - he still has coloured hyperlinks to his forum profile:
As you can see, that username still has links. Interestingly, James's has also gone black with no link and he has renamed to 'James'.
I need a new signature... i'm bored of the old one!