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Beware 118500

Diamond
Grafter
Posts: 60
Registered: 17-12-2008

Beware 118500

Thought I'd warn the unwary,
I hardly make land line calls, preferring to use my free minutes mobile during the day, so when my bill notice for Plusnet arrived by email on 1st Jan 2012 (THANKS PN...could have waited) I was shocked to find it over £10 more than usual. First thoughts was the office party at PNHQ had to be funded somehow, then I checked the call list.
Seems the OH had called 118500 for the water board emergency number and true to form, BT took their time locating it bumping up the cost..
There's £1.29 a minute or part therof cost per call, so 10 minutes to find a number that was free in yellow pages or on the internet resulted in a £12  charge.
There are some robbing b's out there, I'm now unplugging the home phone altogether.
6 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Beware 118500

you should use http://www.btexchanges.com/ ; its free
Midnight_Caller
Rising Star
Posts: 4,143
Thanks: 7
Fixes: 1
Registered: 15-04-2007

Re: Beware 118500

If you are Dyslexic for example use 195 it is Free from BT, to Register call 195 and you will be sent a form to fill out, you will need your Dr. to sine it, you do not need to be on a BT Line to use the service for mor info see: Free Directory Enquiries Service
I hope that helps some one!
Community Veteran
Posts: 16,820
Thanks: 1,112
Fixes: 13
Registered: 06-11-2007

Re: Beware 118500

I have told my missus not to use 118 500, and ask me to look up the number on the net... first port of call is usually
http://www.thephonebook.bt.com/publisha.content/en/search/residential/search.publisha
I also try to "look up" on google the place e.g. hospital/shop and they usually have the number in the google listings, so much quicker....
TheIslander
Grafter
Posts: 95
Registered: 13-11-2011

Re: Beware 118500

Or check this site which has several way of getting free Directory Enquiries. But I mainly use BT Exchanges as posted above.
http://www.moneysavingexpert.com/phones/directory-enquiries-free
Diamond
Grafter
Posts: 60
Registered: 17-12-2008

Re: Beware 118500

Had I been home at the time, the call would not have taken place.......a woman using initiative is a very costly device.
Community Veteran
Posts: 16,820
Thanks: 1,112
Fixes: 13
Registered: 06-11-2007

Re: Beware 118500

Grin Grin Grin