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Barclays banking problems... again

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Posts: 16,506
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Registered: 06-04-2007

Barclays banking problems... again

Anyone else using Barclays online Banking?
I haven't been able to log at all this evening with various errors from 'wrong PINSentry code' to Connection reset and a blank page with just the word 'Error'.
This had been on three different browsers and on the tablet using both PINSentry and MobilePINSentry.
A call to Barclays got nowhere as they insisted there is no issues on their side.
No other websites are giving problems on any browser.
Frequently I get the connection reset error but usually after I have been automatically logged out after a short period of inactivity. I have then found I can't log back in again for quite some time while getting the Connection reset error.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

5 REPLIES
Community Veteran
Posts: 5,333
Thanks: 607
Registered: 23-09-2010

Re: Barclays banking problems... again

Strange as yesterday BillPay kept refusing to accept my money.
Community Veteran
Posts: 13,919
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Registered: 01-08-2007

Re: Barclays banking problems... again

Quote from: Mav
Anyone else using Barclays online Banking?

A bank that uses a vulture for its logo... what do you think?  Crazy  Wink
I need a new signature... i'm bored of the old one!
Community Veteran
Posts: 2,556
Thanks: 171
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Registered: 27-05-2011

Re: Barclays banking problems... again

I logged on this morning no problem 08.04
The app is OK as well
To do is to be - Neitzsche
To be is to do - Kant
do be do be do - Sinatra
Moderator
Moderator
Posts: 16,506
Thanks: 1,773
Fixes: 121
Registered: 06-04-2007

Re: Barclays banking problems... again

I managed, eventually, to log in using PINSentry last night but still not Mobile PINSentry.
Just checked again and the Mobile PINSentry login gives an error that banking is not available yet I could log in immediately after with standard PINSentry.
As the card reader is failing I want to use the Mobile option. I am wondering if it has anything to do with the updated version of the Mobile app Undecided

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Moderator
Moderator
Posts: 16,506
Thanks: 1,773
Fixes: 121
Registered: 06-04-2007

Re: Barclays banking problems... again

Finally spoke to someone at Barclays who did a bit of digging and found that there is an issue with the Mobile PINSentry since the app was updated yesterday which they hope to have fixed in a day or two.
Why a message to that effect could not have been displayed saving a lot of hassle I have no idea - neither did he. All I did occasionally get was error 30913 which didn't seem to mean anything to anyone I spoke to.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still