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Banking problems

Community Veteran
Posts: 10,568
Thanks: 2,141
Fixes: 15
Registered: ‎02-08-2007

Banking problems

Seems some Natwest customers have had problems accessing their accounts on line and on Thursday Barclays customers had similar problems.

Cash machines were still working so not as bad as similar situations in the past but why do these problems occur ?

Surely you keep a old system going until a new system has been fully tested ?

Surely the banks can afford to employ the top software teams ?

3 REPLIES 3
Community Veteran
Posts: 7,137
Thanks: 1,671
Fixes: 2
Registered: ‎23-09-2010

Re: Banking problems

Maybe they all use the same "top" software team.

Including plusnet.

 

It does seem to be general practice now with large companies to use their own customers as software testers.

Or at least it appears that way considering the sometimes obvious bug ridden cack going online.

Community Veteran
Posts: 3,298
Thanks: 738
Fixes: 3
Registered: ‎04-08-2009

Re: Banking problems

They really do need to get a certain person's "bespoke software company" to sort it out! I'm sure that will crack the problem. Shocked

Aspiring Pro
Posts: 739
Thanks: 81
Registered: ‎16-01-2011

Re: Banking problems

Would that be a spoke in the wheel?