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BT charging me for joining Plusnet!!!!

Newbie
Posts: 1
Registered: ‎16-11-2018

BT charging me for joining Plusnet!!!!

I have a text message from BT telling me they will charge me £146.89 to leave them and join Plusnet!!!!

 

Is this the norm,

2 REPLIES 2
Pro
Posts: 1,112
Thanks: 136
Fixes: 6
Registered: ‎30-10-2011

Re: BT charging me for joining Plusnet!!!!

I suspect the fee is for buying out the remainder of your BT contract (if you're not still in contract, I haven't a clue!)

Community Veteran
Posts: 4,926
Thanks: 740
Fixes: 12
Registered: ‎05-04-2007

Re: BT charging me for joining Plusnet!!!!

Sounds like what @JayG just said.

Are you still under a contract? If you're not sure I would ring BT up and ask what the charge is for.