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BT Broadband

Community Veteran
Posts: 7,917
Thanks: 596
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Registered: 02-08-2007

BT Broadband

Interesting article in today's paper by Dominic Lawson who was having trouble with his BT broadband and was informed via a Indian call centre someone would call on a specific date to investigate it, no one did call but a day later he did get a phone call, again from an Indian call centre re problems on his computer but was savvy enough to know this was a scam.
He admits this could have been a random call but also adds this is not the first time he has had such calls following contact with BT.
PN get some stick in the ASDL & FIBRE forums but at least we do not get scam phone calls following contact with them in Sheffield.
4 REPLIES
Community Veteran
Posts: 6,307
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: BT Broadband

Imagines the call....
"Ee-up, I'm from Microsoft, does tha know tha's computer has t' virus...."
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Community Veteran
Posts: 6,586
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Registered: 16-02-2009

Re: BT Broadband

Ahh recommend giving it a good Ecky thump with a black pudding sur.
Community Veteran
Posts: 5,322
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Registered: 21-03-2011

Re: BT Broadband

I can visualise PN Help Desk Managers scurrying off to Leeds Bradford International to fly to Mumbai to offer expertise.  (There's 9 pm flight from LBA on Wednesday for £407)
Now Zen, but a +Net residue.
Community Veteran
Posts: 16,836
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Registered: 06-11-2007

Re: BT Broadband

Quote from: AlaricAdair

I can visualise PN Help Desk Managers scurrying off


Yeah...... so can I....    Grin Grin Grin