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Answer for security question not saving in my account settings on website

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Newbie
Posts: 2
Registered: ‎31-05-2019

Answer for security question not saving in my account settings on website

Hi,

I wanted to set answer for the security question in my mobile account settings on your website but when I try to set it, it does not save. When I log in again, it becomes blank again.

Is this an ongoing problem and would be very grateful if this could be resolved please. Many thanks

 

1 REPLY 1
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Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,325
Fixes: 63
Registered: ‎09-10-2018

Re: Answer for security question not saving in my account settings on website

Hi @LightofHeaven00, thanks for your post.

 

The security answer box remains blank as a security measure, you're not doing anything wrong!