I'd actually never heard of them until they started delivery the OU stuff. Never had a problem till today. Received a text and email just after 9:00 to say a parcel is on it's way from the OU. At just after midday received another text and email to say it's been delivered but there had been no knock at the door. Apparently it was left with workman who are doing repairs and re-painting to our house on behalf of the landlord. I don't think it should have been left with the workman (and they shouldn't have accepted it). I feel another complaint coming on... Out of interest if the workman had kept the item how could I prove I never received it?
Forum Moderator and Customer Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain He who feared he would not succeed sat still
Out of interest if the workman had kept the item how could I prove I never received it?
You couldn't other than to register a complaint with the police and get a reference number. Most folk assume that if you're going to make a complaint to the fuzz, it's legit or you'd be putting your own head on the chopping block.
I need a new signature... i'm bored of the old one!