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0800 to be free on mobiles from June 2015

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0800 to be free on mobiles from June 2015

Better late than never I suppose
www.express.co.uk/news/uk/448302/Freephone-calls-extended-to-mobile-owners-in-major-overhaul
Mind you I haven't seen this anywhere else so, it being the Express, it may be completely wrong
Quote
The telecommunications watchdog said "freephone will mean free" from June 2015 and calls to 0800, 0808 and 116 numbers from mobiles will not now be charged.
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Re: 0800 to be free on mobiles from June 2015

Found this Ofcom link Jim.
Also after doing a Google, I've seen the Daily Mail and Guardian reporting it too.
So the news is a bit more credible Smiley
alanf
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Re: 0800 to be free on mobiles from June 2015

Isn't the cost of calls to 0800 borne by the company being called? Remember when restrictions were placed on profits companies could make from 0870 and 0345?  Many moved to 0871 and 0344. I predict that when 0800 becomes free from mobiles companies will stop offering 0800 numbers entirely and move to something else.
Another part of the changes will be restrictions on charges for calling help lines BUT "The new regulations will not include financial service companies." Why not?!
http://www.bbc.co.uk/news/business-25355758
nadger
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Re: 0800 to be free on mobiles from June 2015

Also on BBC site about premium rate calls
http://www.bbc.co.uk/news/business-25355758
Midnight_Caller
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Re: 0800 to be free on mobiles from June 2015

As you say Oldjim Better late than never I suppose
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Re: 0800 to be free on mobiles from June 2015

Quote from: alanf
I predict that when 0800 becomes free from mobiles companies will stop offering 0800 numbers entirely and move to something else.

I presume the 18 month time-scale is to give them enough time to come up with a 'plan' Angry
Any reasons why it can't be implemented straight away?

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Infinity
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Re: 0800 to be free on mobiles from June 2015

GiffGaff Sims have allowed free 0800 calls from a mobile, since at least May 2011 when I got mine.
nanotm
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Re: 0800 to be free on mobiles from June 2015

I suspect that the terminate the rate campaign hearing results will need to be implemented first,
until mobile termination rates are price matched to that of fixed line costs it would be impossible for large companies like HMRC to offer Freephone services for the whole country to ring up particularly when half the country would do so from there mobile out of convenience.....
however as three mobile and a couple of other "cut price" companies have proved there is no reason for the extra 10pence per termination price attached to mobile calls other than profiteering by mobile operators. of course the numbers of people now switching to decent price packages from companies like three mobile is proving the case as well, customers no longer have a wish to pay through the nose for something they can get for next to nothing Smiley
that's why the time delay, because until early 2015 Ofcom cant force them to lower the calling plan prices, because of the 3g licence agreement (they paid over the odds for the licences in the original auction and in return were allowed to overcharge for the services until Jan 2015) the 4g licence auction had no such dispensation though so things will finally start to get cheaper in old blighty Smiley
just because your paranoid doesn't mean they aren't out to get you
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Re: 0800 to be free on mobiles from June 2015

In addition to the changes to phone charges the new regulations also include other changes including a longer time to return goods ordered online or by phone and banning pre-ticked boxes for extras the customer may not want.
Consumer Rights
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Re: 0800 to be free on mobiles from June 2015

From artmo's link:
Quote
However, banks and finance companies are exempt from the new controls, as are government departments which earned £56million from premium rate numbers last year alone. 
Why does that not surprise me?
Haven't found anything yet to explain those exemptions Undecided

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nanotm
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Re: 0800 to be free on mobiles from June 2015

banks are required to offer "free bank accounts" those accounts need paying for somehow and thus far every previous option has been removed (like the up to 10 working days clearance time for payments into the account) and charge tariffs have been regulated into decency (which was long over due)
Govt departments exception is probably because they need some way of upping there annual budget to cover the cost of the call centre staff stupid but that's what you get with cuts.....
just because your paranoid doesn't mean they aren't out to get you
RichAllen
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Re: 0800 to be free on mobiles from June 2015

June 2015? What the hell?!
Ofcom = epic Fail.
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Re: 0800 to be free on mobiles from June 2015

Read the article and you may understand.
RichAllen
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Re: 0800 to be free on mobiles from June 2015

Will they make 0945 numbers free as well? I rang Plusnet up on my mobile last week onthe 9845 number I got from directory services on O2 (even that's a quid a minute!) and they said half an hour's wait for them to answer phone! (Que? Even O2 used to answer quicker)
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Re: 0800 to be free on mobiles from June 2015

Why did you not get the number from PN's site? They have an 0345 140 0200 number which would be in any included minutes.

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