xbox live connectivity issue
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xbox live connectivity issue
13-01-2010 2:40 PM
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Decided to post here after around 12 hours of almost non-stop searching google and changing settings on my router to try fixing my problem.
Last night, I was trying to play Borderlands with my brother over xbox live, but we were both having trouble even joining a lobby together.. whenever we did, one of us would be kicked from the party, and the game lobby would be very slow in loading anything.
We were both trying to change settings on our routers (mainly making sure we were forwarding the appropriate ports +rebooting router etc.). After a while, we were able to get into a game with me hosting.. but he was lagging quite, until about 5 mins had passed when he got disconnected from the game. We tried again with him hosting, and the lag was insanly bad for me, before another 5 mins passed, at which point it was my turn to be disconnected from him.
We gave up for the night, and my quest to finding out the problem with my connection truly began. I went to test my xbox live connection at network settings on my 360, the connection up to internet went fast enough, but the bar between "internet" and "xbox live" took a fair while to fill up, however, their was no NAT warning sign.
Even though there was no warning, the only thing I could think of was that the ports aren't forwarded properly, so I went searching for things that might be wrong with my router long with how i could open the ports.
I ended up setting my xbox as DMZ default, along with forwarding the xbox live ports, as well as trying with uPnP on, and also off.. none of which was making any difference.
I also tried disconnecting my other computers from the router, to make sure they weren't using up bandwidth.
For the past month or so, my connection seems to have been going at the fastest it's ever been, which is why I'm puzzled that with my x360 not claiming it's a NAT problem.
I'm pretty tired now, so I apologise if I've rambled on abit much.. I'd appreciate any suggestions or ideas as to what might be the problem.
Here's some more info that may or may not be helpful..
My router is a netgear DG834G
Download speedachieved during the test was - 4800 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6464 Kbps(DOWN-STREAM), 320 Kbps(UP-STREAM)
IP Profile for your line is - 5500 Kbp
i only did this once.. but through my laziness, I can't see doing it another couple of times will have much of a difference in result.
Re: xbox live connectivity issue
13-01-2010 2:56 PM
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Re: xbox live connectivity issue
13-01-2010 3:07 PM
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I'll try a few more games online now, to make sure it's not that I'm just getting unlucky with who happens to be hosting the games I join.
Re: xbox live connectivity issue
13-01-2010 3:16 PM
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Re: xbox live connectivity issue
13-01-2010 3:22 PM
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Putting it in the DMZ will be the easiest and possibly most successful thing to do.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: xbox live connectivity issue
13-01-2010 3:33 PM
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Anyway, Just tried another team fortress 2 and a H.A.W.X mutliplayer.. both times getting disconnected from host/server before even getting into the games properly. (choosing character on TF2, lobby on HAWX).
Just disabled the port forwarding and upnp. Will reboot router and try a couple more games online.
Re: xbox live connectivity issue
13-01-2010 3:35 PM
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Re: xbox live connectivity issue
13-01-2010 4:16 PM
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My uptime to the internet hasn't reset, since i rebooted the router a while ago, and i've stayed logged on to xbox live while being disconnected from the hosts. So I havn't been dropped from the internet.
Although, last night, when I got disconnected from my brother, I also lost connection to xbox live. I didnt think to check my uptime then, to see if my whole connection had been lost to the internet, but I'm fairly sure I hadn't because i was talking to him on msn for part of the time, and I didnt notice any lag spikes on that, let alone getting signed off it for a few moments.
No idea if any sense can be made out of any of this, but after i test my xbox live connection in network settings, I can bring up an Error Status Report which reads;
W: 0000 - 000B
X: 0001 - 8005
Y: 20AB - 4800
z: 0000 - 0000
Re: xbox live connectivity issue
13-01-2010 4:59 PM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: xbox live connectivity issue
13-01-2010 9:41 PM
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Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 79196 122737 0 318 8441 05:04:43
LAN 10M/100M 113440 71335 0 8141 282 05:05:10
WLAN 11M/54M 43482 34252 0 1081 321 05:05:02
ADSL Link Downstream Upstream
Connection Speed 6400 kbps 320 kbps
Line Attenuation 50.0 db 31.5 db
Noise Margin 15.7 db 6.0 db
Re: xbox live connectivity issue
13-01-2010 10:29 PM
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The guy who also posted THIS also had the same trouble
I've since got myself the plusnet supplied ST585v7 and whilst my connection is now rock solid, still have a few lag issues with online gaming but nowhere near as bad as on my netgear, but at least it's playable.
EDIT: just noticed your upload sync is 300k - I had the same problem. The earlier versions of the DG834G just wont sync properly on those DSLAMS. Either the netgears are goosed or the chipsets on the DSLAMs are

Re: xbox live connectivity issue
14-01-2010 8:32 AM
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If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: xbox live connectivity issue
14-01-2010 4:43 PM
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Re: xbox live connectivity issue
15-01-2010 6:36 AM
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Re: xbox live connectivity issue
15-01-2010 10:29 AM
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The things that seem odd are the upstream speed and SNR is low and the SNR is high for your upstream.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
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