xbox cloud gaming

lewip · 3 weeks ago

Hi after a bit of help please? im currently on part fibre with about 70mb download and 18mb upload. I use xbox cloud gaming and tried so many different things but when i go on the xbox homepage its fine, the minute i open a game the graphics go really fuzzy and by god the gameplay on likes of call of duty is shocking! iv tried using an ethernet cat 6 cable which doesnt help atall. I also tried later at night when everyone comes off the network. Iv tried on 5ghz on both tv and the pc and all do the exact same. No idea what else to try if someone can recommend any suggestions would be massively appreciated.

Townman · ‎22-08-2007

In the first instance see this thread - https://community.plus.net/t5/Full-Fibre/FTTP-Routing-via-Marseille-mrs20-280ms-latency-to-Xbox-Clou...

Rule out IP addresses / rogue routing.

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lewip · 3 weeks ago

what is the best way on the hub 2 to stop rogue? sorry dont know much about this? is there settings on the router to setup more privacy? i currently dont have port forwarding on.

Townman · ‎22-08-2007

You don’t, have you read the linked to thread? You need to do a bit of diagnostic digging.

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.