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plusnet pro
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plusnet pro
12-02-2013 6:57 PM
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if i buy plus net pro then remove does it stay active until month has passed or do i need to add it again?
also if i decided to add it again after removing it do i get charged another £5 even if the first month has not finished
for example i add it on the 10th remove on the 12th and re-add on the 14th ? will it say untill 10th next month or be removed from the 12th and if i add it back on the 14th will i be charged again?
also if i decided to add it again after removing it do i get charged another £5 even if the first month has not finished
for example i add it on the 10th remove on the 12th and re-add on the 14th ? will it say untill 10th next month or be removed from the 12th and if i add it back on the 14th will i be charged again?
7 REPLIES 7
Re: plusnet pro
13-02-2013 6:48 PM
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GOod question...
I think it will charge you again when you re-add it.
I think it will charge you again when you re-add it.
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Re: plusnet pro
14-02-2013 2:33 PM
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do you still get charged £5 if you add it 5 days before the end of billing month?
Re: plusnet pro
14-02-2013 3:16 PM
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I believe that we pro-rata you for it. (I'll ask!)
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Re: plusnet pro
15-02-2013 3:28 PM
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I would really like it on for this weekend but its my end month bill on 19th.
Re: plusnet pro
15-02-2013 4:22 PM
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It will pro-rata charge (just confirmed) and take immediate affected. I.e. go ahead!
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Re: plusnet pro
15-02-2013 4:31 PM
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excellent, Thanks Kelly

Re: plusnet pro
15-02-2013 7:06 PM
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i use it all the time worth having 
so correct me if ive read it wrong if i remove and add back strait after in i get charged £10 for the month ? but if i don't re-add it is only active for the time i had the booster on, not until the end of the month?

so correct me if ive read it wrong if i remove and add back strait after in i get charged £10 for the month ? but if i don't re-add it is only active for the time i had the booster on, not until the end of the month?
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