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plusnet pro

Tarki120
Newbie
Posts: 2
Registered: ‎12-02-2013

plusnet pro

if i buy plus net pro then remove does it stay active until month has passed or do i need to add it again?
also if i decided to add it again after removing it do i get charged another £5 even if the first month has not finished
for example i add it on the 10th remove on the 12th and re-add on the 14th ? will it say untill 10th next month or be removed from the 12th and if i add it back on the 14th will i be charged again?
7 REPLIES 7
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: plusnet pro

GOod question...
I think it will charge you again when you re-add it.
Kelly Dorset
Ex-Broadband Service Manager
Blim
Grafter
Posts: 462
Registered: ‎06-03-2012

Re: plusnet pro

do you still get charged £5 if you add it 5 days before the end of billing month?
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: plusnet pro

I believe that we pro-rata you for it. (I'll ask!)
Kelly Dorset
Ex-Broadband Service Manager
Blim
Grafter
Posts: 462
Registered: ‎06-03-2012

Re: plusnet pro

I would really like it on for this weekend but its my end month bill on 19th.
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: plusnet pro

It will pro-rata charge (just confirmed) and take immediate affected.  I.e. go ahead!
Kelly Dorset
Ex-Broadband Service Manager
Blim
Grafter
Posts: 462
Registered: ‎06-03-2012

Re: plusnet pro

excellent, Thanks Kelly  Smiley
Tarki120
Newbie
Posts: 2
Registered: ‎12-02-2013

Re: plusnet pro

i use it all the time worth having Cheesy
so correct me if ive read it wrong if i remove and add back strait after in i get charged £10 for the month ? but if i don't re-add it is only active for the time i had the booster on, not until the end of the month?