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new to plusnet

coatseh
Grafter
Posts: 68
Registered: 08-11-2009

new to plusnet

yo guys,as the title suggest im new here and just recently switched from orange and there awful peak time laggfest, I just recieved my modem(thomson TG585 V7),the lines to be connected on tuesday evening,I decided to go for the 80GB usage package and wondered if anyone could help me.
The games I mainly play are:
wow(I play in a pretty high end guild so good ms is pretty essential)
CS
L4D
and xbox live mainly COD4  and MW 2 when its released
what i'd like to know is what is the average ping I should I expect at peak times(6-11 pm GMT) and off times,would be extermely appreciative of any response regarding this
Thanks for reading.
25 REPLIES
Moderator
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Posts: 25,789
Thanks: 1,134
Fixes: 47
Registered: 14-04-2007

Re: new to plusnet

Warm welcome to the forums coatseh. Smiley
The hard core gamers will be along shortly Smiley
I'm not one of them as I have a PS3 Embarrassed Wink
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coatseh
Grafter
Posts: 68
Registered: 08-11-2009

Re: new to plusnet

thanks alot and haha   Smiley
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: new to plusnet

first of depending on your line's stabilty get interleaving switched off and fastpath on.  <a href="http://www.kitz.co.uk/adsl/interleaving.htm">some info here on interleaving and its effect</a>
have you gone for adsl2+?  if so you might want to look at this  <a href="http://community.plus.net/forum/index.php/topic,80166.0.html">Thread</a>  as there is a wee problem at midnight on 21cn adsl2+ at the mo.
also there are some reports of issues with WOW but not like seen on other isps's and most cases ive seen have bein due to miss prioity on the network and a  <a href="http://www.plus.net/support/broadband/troubleshooting/wireshark.shtml">Wireshark</a> capture and week later when the new sig goes live it sorts that latency out to that specfic server (no idea why some are not picked up by the pretty extensive sig there is for wow but PN sort them when some one finds one not classed as gaming
what i get on fastpath
C:\Users\S>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    1 ms    2 ms    1 ms  10.0.0.1
  2    22 ms    17 ms    17 ms  lo0-plusnet.pcl-ag04.plus.net [195.166.128.134]
  3    18 ms    17 ms    17 ms  gi1-6-604.pcl-gw02.plus.net [84.92.0.229]
  4    18 ms    17 ms    17 ms  te2-2.thn-gw2.plus.net [212.159.0.190]
  5    17 ms    18 ms    17 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6    18 ms    18 ms    18 ms  212.58.238.133
coatseh
Grafter
Posts: 68
Registered: 08-11-2009

Re: new to plusnet

thanks alot asbo Smiley the main thing is not getting constant DC's on WoW like I am getting atm with orange.
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: new to plusnet

its normally a bed of roses here on PN network but the past month they have been battleing slow downs and even the report of high latency, mainly all on the 20cn adsl network thoe and they are hard at work trying to find the cause and sorting it, ive been sheltered from the main issues being on 21cn adsl2 apart from the midnight latency issue of cause
even when a problem of latency hits this network in rare cases its never that bad to get disconnected
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coatseh
Grafter
Posts: 68
Registered: 08-11-2009

Re: new to plusnet

well I've been getting between 600 and 2k ms constantly at peak times on orange and chain DC's so hope heres better than that  Tongue
volta84
Grafter
Posts: 68
Registered: 05-11-2009

Re: new to plusnet

Im interested in this myself.. Im on O2 atm just waiting to be switched over.. Lets hope my results are better than my current!
C:\Users\Ade>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
 1    80 ms    58 ms    99 ms  O2WirelessBox.lan [192.168.1.254]
 2     *      115 ms   118 ms  87-194-255-254.bethere.co.uk [87.194.255.254]
 3   154 ms   163 ms   140 ms  10.1.1.109
 4     *        *        *     Request timed out.
 5     *        *      116 ms  10.1.2.177
 6   168 ms   212 ms   224 ms  93-126-245-83.packetexchange.net [83.245.126.93]
 7   116 ms   115 ms   116 ms  212.58.238.153
 8   115 ms   114 ms   119 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: new to plusnet

off the top of my head when people have reported wow to be in the wrong prioity gold where it should be titanium i think they tend to have around 250ms max and that why the networks not in the best of shape.
normally you hardly see any diffrence in latency on the gold and titaium prioity's when the networks in top form and thats why the pro package has all its traffic in these prioity's and no lower
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: new to plusnet

@volta84. thats bad esp when its to bbc
it looks like o2 are runing your exchange every hot as your 2nd hop latency is where it all starts to go pete tonuge.
the ping you get to your router are normal for the thomson routers
volta84
Grafter
Posts: 68
Registered: 05-11-2009

Re: new to plusnet

I've been wondering ASBO how does an ISP know which game im playing etc to Traffic Prioritise ?
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: new to plusnet

http://www.plus.net/support/broadband/troubleshooting/wireshark.shtml if plusnet hastnt all ready got a sig for the game your playing then you take a capture with wireshark and attach that to a ticket requesting it be upgraded to titanium
http://www.wireshark.org/ you can use this on any traffic but the ds fields you look at on PN for what prioity the packet is dosent work with over isps's that dont use this sort of traffic mangment equipment
Moderator
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Posts: 25,789
Thanks: 1,134
Fixes: 47
Registered: 14-04-2007

Re: new to plusnet

This is what I get on 20cn with interleaving turned off
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
 1     1 ms    <1 ms    <1 ms  Router
 2    18 ms    17 ms    18 ms  lo0-plusnet.pcl-ag02.plus.net [195.166.128.39]
 3    18 ms    21 ms    20 ms  gi1-2-904.pcl-gw02.plus.net [84.92.0.141]
 4    18 ms    26 ms    22 ms  te2-2.thn-gw2.plus.net [212.159.0.190]
 5    22 ms    29 ms    18 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
 6    21 ms    18 ms    16 ms  212.58.238.149
 7    38 ms    20 ms    18 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
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volta84
Grafter
Posts: 68
Registered: 05-11-2009

Re: new to plusnet

What is 20cn and 21cn?
Im getting PRO package for £19.99 which is which heh
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: new to plusnet

(21cn) basically BT wholesales new adsl2+ network http://www.samknows.com/broadband/21cn_overview.php
where  20cn is the network thats bein in use for time and offered upto 8mb speeds.
http://www.samknows.com/broadband/search.php punch you number in here and see what it says under 21CN WBC status for your exchange