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new games and traffic managment
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- Re: new games and traffic managment
new games and traffic managment
09-05-2012 5:52 PM
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How long dos it take to get a game on the list iam trying play the new mmo tera and the traffic managment is really bad . I mainly have broadband for gaming and its annoying having to wait to play a new game when it comes out all my freinds be way ahead of me and its very frustrating
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Re: new games and traffic managment
09-05-2012 5:55 PM
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Have you done a wireshark capture on it showing it's being miscategorised?
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Re: new games and traffic managment
09-05-2012 5:59 PM
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yes and i got the standered responce. pass it on to the relevent people earlier today worked fine thought great now its back low and unplayble as if walking under water
Re: new games and traffic managment
09-05-2012 6:20 PM
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Well, the good news is that it's my team that takes a look at these captures so I'll make sure that it's done tomorrow.
I've added the pro component to your account just now which should fix you tonight and added a discount to cover it. Let us know tonight how the game plays at peak with that on.
I've added the pro component to your account just now which should fix you tonight and added a discount to cover it. Let us know tonight how the game plays at peak with that on.
Kelly Dorset
Ex-Broadband Service Manager
Ex-Broadband Service Manager
Re: new games and traffic managment
10-05-2012 9:24 AM
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It was great thanks finaly managed to play thanks for help
Re: new games and traffic managment
10-05-2012 11:16 AM
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Hi,
As per the call, we can confirm that the priory is incorrect, but we need some further details.
As agreed I will contact you tomorrow to do some further testing.
As per the call, we can confirm that the priory is incorrect, but we need some further details.
As agreed I will contact you tomorrow to do some further testing.
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