ignored
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ignored
12-08-2009 6:46 PM
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replied over a week ago and sent two tickets to cs no response from them very unimpressed you were recommended and to think i could have gone with someone cheaper but i heard you were ok for gaming which is absoloutley not the case i had better on pipex 2mb package using a wireless adaptor on my 360.Everything takes an age with plusnet something all the brown noses on the forums would no doubt disagree with and to think i have to put up with this shit for 18 months my partners also unimpressed with my decision after i pestered and eventually convinced him you were a good choice.I hope someone reads this and actually decides to do something after all you are paid to do your job are'nt you?
Re: ignored
12-08-2009 8:27 PM
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Re: ignored
12-08-2009 8:28 PM
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http://community.plus.net/forum/index.php/topic,78233.0.html
Re: ignored
12-08-2009 8:41 PM
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Re: ignored
12-08-2009 8:50 PM
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I've placed another order manually to have it removed tomorrow.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: ignored
21-08-2009 8:55 PM
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Re: ignored
22-08-2009 3:01 PM
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Re: ignored
22-08-2009 5:48 PM
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tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 94 ms 98 ms 99 ms dsldevice.lan [192.168.1.254]
2 28 ms 25 ms 22 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
3 95 ms 21 ms 21 ms ge0-0-0-504.pte-gw2.plus.net [84.92.4.90]
4 21 ms 21 ms 21 ms vl23.thn-gw2.plus.net [212.159.4.20]
5 130 ms 178 ms 201 ms rt0.thdo.bbc.co.uk [212.58.239.25]
6 23 ms 21 ms 20 ms 212.58.238.133
7 20 ms 21 ms 21 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
Re: ignored
22-08-2009 6:00 PM
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Quote Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 39 ms 40 ms 37 ms lo0-plusnet.pte-ag2.plus.net [195.166.128.72]
3 50 ms 38 ms 36 ms ge0-0-0-504.pte-gw2.plus.net [84.92.4.90]
4 36 ms 36 ms 40 ms vl23.thn-gw2.plus.net [212.159.4.20]
5 46 ms 43 ms 37 ms rt0.thdo.bbc.co.uk [212.58.239.25]
6 40 ms 40 ms 40 ms 212.58.238.149
7 37 ms 37 ms 37 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
The funny thing is I am on the same gateway as you with interleaving enabled and I don't see the high 3rd and 5th hops
(note that the first hop on a Thompson router is always slow and should be ignored)
Re: ignored
22-08-2009 6:06 PM
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which router do you have? forget that you have a thompson speedtouch looking at your first hop pings ( nothing to worrie bout just somthin that router does on traceroutes)
http://www.kitz.co.uk/adsl/frogstats.php#43 follow this to get to the line stats on your router and look for channel mode in list of line stats hopefully it will say fastpath
these are my fastpath pings from sheffield if my line was interleved the pings would b about 40-50ms ( what oldjims are above)
Quote 1 1 ms 1 ms 1 ms 10.0.0.1
2 17 ms 20 ms 18 ms lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
3 17 ms 16 ms 17 ms vl604.thn-gw2.plus.net [84.92.4.170]
4 17 ms 17 ms 19 ms rt0.thdo.bbc.co.uk [212.58.239.25]
5 18 ms 16 ms 17 ms 212.58.238.149
6 17 ms 18 ms 18 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]
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