cancel
Showing results for 
Search instead for 
Did you mean: 

fut champions lag

ghos7
Grafter
Posts: 50
Thanks: 3
Registered: 03-09-2016

fut champions lag

playing fut champions on fifa 17 is impossible because every game has serious lag and when your lagging its near enough impossible to perform skill moves. fut champs is played on dedicated servers so connection should be good. ive set up port forwarding but its not helped. can someone at plusnet check my connection.
13 REPLIES
ghos7
Grafter
Posts: 50
Thanks: 3
Registered: 03-09-2016

Re: fut champions lag

after all this time still no fix. game still unplayable. i think the problem  is at plusnet end as my mate  who is with a different isp and he can play lag free.

Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 160
Fixes: 3
Registered: 04-04-2007

Re: fut champions lag

Who is your friend with?

Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 160
Fixes: 3
Registered: 04-04-2007

Re: fut champions lag

Are you able to see server addresses of where the games are hosted?

ghos7
Grafter
Posts: 50
Thanks: 3
Registered: 03-09-2016

Re: fut champions lag

hi kelly, is there a way i can find out?

ghos7
Grafter
Posts: 50
Thanks: 3
Registered: 03-09-2016

Re: fut champions lag

i asked 2 of my friends and 1 is with bt and the other is with sky. other games are fine its just fut champs.

Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 160
Fixes: 3
Registered: 04-04-2007

Re: fut champions lag


ghos7 wrote:

hi kelly, is there a way i can find out?


Not sure about that.  Best way would be a wireshark while you are gaming, but I was hoping you could see in the interface or something.

 

Is there any pattern to the lag?  Only in the evenings, anytime at all, sometimes fine,  then not?

Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 160
Fixes: 3
Registered: 04-04-2007

Re: fut champions lag

Also, do you notice any issues with other games? Or is it just FUT?

Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 160
Fixes: 3
Registered: 04-04-2007

Re: fut champions lag

It looks like the servers are at "easo.ea.com" but a wireshark or (netstat from your machine if you are on a windows machine) while connected should confirm it.     traffic to that address is going through a DDOS protection company which might explain it.

 

Get your friends to traceroute to easo.ea.com and see if it goes the same route through prolexic.com?

ghos7
Grafter
Posts: 50
Thanks: 3
Registered: 03-09-2016

Re: fut champions lag

This is the trace route for Fifa 17

ghos7
Grafter
Posts: 50
Thanks: 3
Registered: 03-09-2016

Re: fut champions lag

im changing isp enough is enough. 

Plusnet Help Team
Plusnet Help Team
Posts: 3,562
Thanks: 748
Fixes: 179
Registered: 21-04-2017

Re: fut champions lag

Hi there,


Sorry to hear you're having issues, and are thinking of leaving us.

 

Testing your broadband connection isn't really identifying any problems.

Test Outcome Pass
Test Outcome Code GTC_FTTC_SERVICE_0003
Description No problem found, OAM test is not currently supported on this line.
Main Fault Location OK
Sync Status In Sync
Downstream Speed 79.9 Mbps
Upstream Speed 20.0 Mbps
Appointment Required N
Fault Report Advised N
NTE Power Status PowerOn
Voice Line Test Result Pass
Bridge Tap Not Detected
Radio Frequency Ingress Not Detected
Repetitive Electrical Impulse Noise Not Detected
Cross Talk Not Detected
Estimated Line Length In Metres 355.3
Upstream Rate Assessment Very Good
Downstream Rate Assessment Very Good
Interference Pattern Not Detected
Service Impact No Impact Observed
Home Wiring Problem Not Detected
Technology VDSL
Profile Name 0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off

Do you notice the lag using other games?

Are you also using a wired or wireless connection?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 160
Fixes: 3
Registered: 04-04-2007

Re: fut champions lag


ghos7 wrote:

This is the trace route for Fifa 17


Was that your trace or did you ask your friend without the problems to do one?

Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 160
Fixes: 3
Registered: 04-04-2007

Re: fut champions lag

Our current thinking is that this is down to Prolexic who are doing DDOS filtering for FIFA:

Similar from last year: https://community.talktalk.co.uk/t5/Fibre-Broadband/New-38mb-net-fifa-delay-problem/td-p/1578196