fut champions lag
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fut champions lag
04-02-2017 11:08 PM
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Re: fut champions lag
30-04-2017 12:44 AM
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after all this time still no fix. game still unplayable. i think the problem is at plusnet end as my mate who is with a different isp and he can play lag free.
Re: fut champions lag
02-05-2017 9:11 AM
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Who is your friend with?
Ex-Broadband Service Manager
Re: fut champions lag
02-05-2017 9:23 AM
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Are you able to see server addresses of where the games are hosted?
Ex-Broadband Service Manager
Re: fut champions lag
02-05-2017 1:15 PM
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hi kelly, is there a way i can find out?
Re: fut champions lag
02-05-2017 1:18 PM
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i asked 2 of my friends and 1 is with bt and the other is with sky. other games are fine its just fut champs.
Re: fut champions lag
02-05-2017 2:14 PM
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@ghos7 wrote:
hi kelly, is there a way i can find out?
Not sure about that. Best way would be a wireshark while you are gaming, but I was hoping you could see in the interface or something.
Is there any pattern to the lag? Only in the evenings, anytime at all, sometimes fine, then not?
Ex-Broadband Service Manager
Re: fut champions lag
02-05-2017 2:21 PM
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Also, do you notice any issues with other games? Or is it just FUT?
Ex-Broadband Service Manager
Re: fut champions lag
02-05-2017 2:54 PM
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It looks like the servers are at "easo.ea.com" but a wireshark or (netstat from your machine if you are on a windows machine) while connected should confirm it. traffic to that address is going through a DDOS protection company which might explain it.
Get your friends to traceroute to easo.ea.com and see if it goes the same route through prolexic.com?
Ex-Broadband Service Manager
Re: fut champions lag
14-05-2017 10:38 PM
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This is the trace route for Fifa 17
Re: fut champions lag
20-05-2017 2:16 AM
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im changing isp enough is enough.
Re: fut champions lag
20-05-2017 10:26 AM
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Hi there,
Sorry to hear you're having issues, and are thinking of leaving us.
Testing your broadband connection isn't really identifying any problems.
Test Outcome | Pass |
Test Outcome Code | GTC_FTTC_SERVICE_0003 |
Description | No problem found, OAM test is not currently supported on this line. |
Main Fault Location | OK |
Sync Status | In Sync |
Downstream Speed | 79.9 Mbps |
Upstream Speed | 20.0 Mbps |
Appointment Required | N |
Fault Report Advised | N |
NTE Power Status | PowerOn |
Voice Line Test Result | Pass |
Bridge Tap | Not Detected |
Radio Frequency Ingress | Not Detected |
Repetitive Electrical Impulse Noise | Not Detected |
Cross Talk | Not Detected |
Estimated Line Length In Metres | 355.3 |
Upstream Rate Assessment | Very Good |
Downstream Rate Assessment | Very Good |
Interference Pattern | Not Detected |
Service Impact | No Impact Observed |
Home Wiring Problem | Not Detected |
Technology | VDSL |
Profile Name | 0.128M-80M Downstream, Retransmission Low - 0.128M-20M Upstream, Error Protection Off |
Do you notice the lag using other games?
Are you also using a wired or wireless connection?
Re: fut champions lag
23-05-2017 9:27 AM
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@ghos7 wrote:
This is the trace route for Fifa 17
Was that your trace or did you ask your friend without the problems to do one?
Ex-Broadband Service Manager
Re: fut champions lag
23-05-2017 4:00 PM
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Our current thinking is that this is down to Prolexic who are doing DDOS filtering for FIFA:
Similar from last year: https://community.talktalk.co.uk/t5/Fibre-Broadband/New-38mb-net-fifa-delay-problem/td-p/1578196
Ex-Broadband Service Manager
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