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disconnecting from black ops 2

redridinghood
Dabbler
Posts: 18
Registered: ‎24-04-2013

disconnecting from black ops 2

hi,i took out the unlimted broadband package in feb (not fibre)it has been working fine since feb 23 to 4 april since april 4 playing black ops 2 is bad i keep on getting disconnect sign in centre of black ops screen my nat type is open iv had it running wired and wireless i no theres alot of problems with black ops 2 but i cant understand why it was running great and now im lucky to get a game  Angry
9 REPLIES 9
flaminmoses
Grafter
Posts: 270
Registered: ‎09-02-2012

Re: disconnecting from black ops 2

i noticed around midday yesterday there was only 60 odd k on the server.
think there had been a problem yesterday.
redridinghood
Dabbler
Posts: 18
Registered: ‎24-04-2013

Re: disconnecting from black ops 2

I do understand what you are saying.but my team mates are telling me that im jumping all over the screen and has been going on for over 3 weeks when im on forza i they tell me im dipping under the road
redridinghood
Dabbler
Posts: 18
Registered: ‎24-04-2013

Re: disconnecting from black ops 2

since i last left a comment on here i thought id see how my connection performed.still the same problems modem resetting itself,xboxlive well if i stay signed i get a game tried everything to correct this problem my nat is open iv tried dmz,game mode nothing at all.im asking for help just befor i took this package out i was informed it was good for gameing which over the last 3 months has not been with keep on getting signed out of xboxlive id like help.im not planning on moveing isp but sky keep throwing offers at me.just 1 question for xboxlive to run nice what is the required upload needed.thanks lee
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: disconnecting from black ops 2

Hi there,
I've can see that your connection has had quite a few drops;
<img src="http://ccgi.psmith12.plus.com/visradius/generated/image13709603394651.png"/>
Are that actioned by you or doing it on its own?
I've also placed a modify order to uncap your upload speed as it's currently limited to 448k. This will roughly double once the order is complete tomorrow.
redridinghood
Dabbler
Posts: 18
Registered: ‎24-04-2013

Re: disconnecting from black ops 2

thank you I will keep a eye on this.
redridinghood
Dabbler
Posts: 18
Registered: ‎24-04-2013

Re: disconnecting from black ops 2

sorry think I missed read what you said.Iv only played around with the modem only today black ops has problems anyway but lately im getting signed out a lot or modem keeps on resetting or what ever its doing.plus my pc keeps telling me im offline and I need additional login infomation
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: disconnecting from black ops 2

It sound's like you may have a fault on your line, I'd suggest running through our faults wizard at http://faults.plus.net and if the problem still persists we'll take a closer look.
The uncapping of your upload will still complete tomorrow.
redridinghood
Dabbler
Posts: 18
Registered: ‎24-04-2013

Re: disconnecting from black ops 2

can someone please check my line from plusnet please.having trouble with xboxlive again web pagers are not displaying right on pc.speed test seems ok but keep on getting kicked out of games.and modem keeps on resetting itself then I am stuck with a red light.modem seems to reset the odd day when I turn abox on getting Angry Sad
redridinghood
Dabbler
Posts: 18
Registered: ‎24-04-2013

Re: disconnecting from black ops 2

plusnet is my download speed stable iv took these readings
Date
Download Speed
Upload Speed

Today 13:30 8009 kbps (1MB/s) 947 kbps (118kB/s) Share
Today 13:30 5672 kbps (709kB/s) 929 kbps (116kB/s) Share
Today 13:29 7177 kbps (897kB/s) 997 kbps (125kB/s) Share
Today 13:29 4572 kbps (572kB/s) 1002 kbps (125kB/s) Share
Today 13:28 6493 kbps (812kB/s) 1016 kbps (127kB/s) Share
Today 13:28 6202 kbps (775kB/s) 975 kbps (122kB/s) Share
Today 13:27 5745 kbps (718kB/s) 993 kbps (124kB/s) Share
Today 13:27 4699 kbps (587kB/s) 966 kbps (121kB/s) Share
Today 13:26 7704 kbps (963kB/s) 1000 kbps (125kB/s) Share
Today 13:26 5848 kbps (731kB/s) 989 kbps (124kB/s) Share
Today 13:25 9501 kbps (1.19MB/s) 990 kbps (124kB/s) Share
Today 13:25 5909 kbps (739kB/s) 995 kbps (124kB/s) Share
Today 13:24 4180 kbps (523kB/s) 986 kbps (123kB/s) Share
Today 13:22 6111 kbps (764kB/s) 990 kbps (124kB/s)