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Xbox live disconnects on homeplugs
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Xbox live disconnects on homeplugs
04-11-2011 4:28 PM
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Have recently bought the 7dayshop200mbps homeplugs.
I use one on the first floor connected to the router (thompson 585v7), which is plugged into the socket next to it.
I then have the other plug on the second floor in the wall and connected to thexbox. The socket next to it i have a surge protected 6 plug adapter for the tv, xbox, sound system, av unit, pc.
The plugs work well most of the time and i get less noticeable lag and no buffering for videos, which i sometimes got when using thewireless adapter on the xbox.
Unfortunately i get repeated disconnects from xbox live service but it seems to be very specific. They only seem to occur when trying to watch/stream videos or less frequently when downloading updates/new content. When normally playing games even online it works perfectly fine with no disconnections. Played Black ops for 4 hours straight with no disconnects.
However as soon as i try and watch a video (from say the spotlight section) it disconnects from live immediately. It is possible to connect back to live straight away so it's not like the router drops connection.
I even downloaded the video (e.g. the MW3 weapon progression vid) and when i try to watch it disconnects again.
Why is watching video causing a disconnect? I don't understand since it works fine when playing games. Can anyone help?
Have tried disabling and enabling Upnp and there is no difference. I have the xbox in a DMZ so all ports are accessible.
I use one on the first floor connected to the router (thompson 585v7), which is plugged into the socket next to it.
I then have the other plug on the second floor in the wall and connected to thexbox. The socket next to it i have a surge protected 6 plug adapter for the tv, xbox, sound system, av unit, pc.
The plugs work well most of the time and i get less noticeable lag and no buffering for videos, which i sometimes got when using thewireless adapter on the xbox.
Unfortunately i get repeated disconnects from xbox live service but it seems to be very specific. They only seem to occur when trying to watch/stream videos or less frequently when downloading updates/new content. When normally playing games even online it works perfectly fine with no disconnections. Played Black ops for 4 hours straight with no disconnects.
However as soon as i try and watch a video (from say the spotlight section) it disconnects from live immediately. It is possible to connect back to live straight away so it's not like the router drops connection.
I even downloaded the video (e.g. the MW3 weapon progression vid) and when i try to watch it disconnects again.
Why is watching video causing a disconnect? I don't understand since it works fine when playing games. Can anyone help?
Have tried disabling and enabling Upnp and there is no difference. I have the xbox in a DMZ so all ports are accessible.
1 REPLY 1
Re: Xbox live disconnects on homeplugs
10-11-2011 3:41 PM
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Anyone any ideas, i appreciate it's not a fault with Plusnet, but i thought i would try here in case anyone had come across it before?
Have also posted on the xbox forums, as it's likely to be a Live issue or maybe an issue with the homeplugs.
Unfortunately i can see this being something that gets blamed on the "other" company as no one will take the responsibility for it.
Have also posted on the xbox forums, as it's likely to be a Live issue or maybe an issue with the homeplugs.
Unfortunately i can see this being something that gets blamed on the "other" company as no one will take the responsibility for it.
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