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Xbox One Disconnects When Streaming On Another Device

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SiPhillipson
Newbie
Posts: 1
Registered: ‎09-01-2018

Xbox One Disconnects When Streaming On Another Device

Hi All,

 

My friend is a PlusNet customer and is having problems with his sons xbox disconnecting from the internet (XboxLive) every time he uses his android box.  As soon as he starts a stream, the xbox disconnects and will not reconnect until the stream is stopped. 

Anyone faced similar issues or maybe have an idea what maybe causing the problem?  Maybe conflicting IP's?  Any links to help guides would be great. 

Thanks