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World of Warcraft extreme latency.

bernimack
Newbie
Posts: 9
Registered: 10-05-2013

World of Warcraft extreme latency.

So for a few days I have been having extreme latency in WoW. Here is my tracert and pathping to my WoW server:
Tracing route to 195-12-232-70.customer.teliacarrier.com [195.12.232.70]
over a maximum of 30 hops:
1 37 ms 100 ms 98 ms dsldevice.lan [192.168.1.254]
2 26 ms 25 ms 24 ms lo0-central10.pcl-ag07.plus.net [195.166.128.188]
3 26 ms 25 ms 25 ms link-b-central10.pcl-gw02.plus.net [212.159.2.186]
4 26 ms 29 ms 25 ms xe-9-0-0.pcl-cr02.plus.net [212.159.0.218]
5 33 ms 29 ms 25 ms ae1.ptw-cr02.plus.net [195.166.129.2]
6 25 ms 24 ms 24 ms ae2.ptw-cr01.plus.net [195.166.129.4]
7 * 40 ms 40 ms te-3-4.car5.London1.Level3.net [217.163.45.181]
8 26 ms 26 ms 26 ms ae-52-52.csw2.London1.Level3.net [4.69.139.120]
9 26 ms 25 ms 25 ms ae-233-3609.edge5.london1.Level3.net [4.69.166.49]
10 26 ms 27 ms 28 ms ldn-b5-link.telia.net [213.248.96.37]
11 27 ms 26 ms 25 ms ldn-bb1-link.telia.net [213.155.136.74]
12 130 ms 42 ms 54 ms prs-bb1-link.telia.net [213.155.134.40]
13 41 ms 42 ms 42 ms prs-b8-link.telia.net [213.155.131.9]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
------------------------------------
Tracing route to 195-12-232-70.customer.teliacarrier.com [195.12.232.70]
over a maximum of 30 hops:
0 Gnerd-PC.lan [192.168.1.65]
1 dsldevice.lan [192.168.1.254]
2 lo0-central10.pcl-ag07.plus.net [195.166.128.188]
3 link-b-central10.pcl-gw02.plus.net [212.159.2.186]
4 xe-9-0-0.pcl-cr02.plus.net [212.159.0.218]
5 ae1.ptw-cr02.plus.net [195.166.129.2]
6 ae2.ptw-cr01.plus.net [195.166.129.4]
7 te-3-4.car5.London1.Level3.net [217.163.45.181]
8 ae-52-52.csw2.London1.Level3.net [4.69.139.120]
9 ae-233-3609.edge5.london1.Level3.net [4.69.166.49]
10 ldn-b5-link.telia.net [213.248.96.37]
11 ldn-bb1-link.telia.net [213.155.136.74]
12 prs-bb1-link.telia.net [213.155.134.40]
13 prs-b8-link.telia.net [213.155.131.9]
14 * * *
Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Gnerd-PC.lan [192.168.1.65]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% dsldevice.lan [192.168.1.254]
0/ 100 = 0% |
2 33ms 0/ 100 = 0% 0/ 100 = 0% lo0-central10.pcl-ag07.plus.net [195.166.128.188]
0/ 100 = 0% |
3 26ms 0/ 100 = 0% 0/ 100 = 0% link-b-central10.pcl-gw02.plus.net [212.159.2.186]
0/ 100 = 0% |
4 29ms 0/ 100 = 0% 0/ 100 = 0% xe-9-0-0.pcl-cr02.plus.net [212.159.0.218]
0/ 100 = 0% |
5 26ms 0/ 100 = 0% 0/ 100 = 0% ae1.ptw-cr02.plus.net [195.166.129.2]
0/ 100 = 0% |
6 28ms 0/ 100 = 0% 0/ 100 = 0% ae2.ptw-cr01.plus.net [195.166.129.4]
0/ 100 = 0% |
7 66ms 0/ 100 = 0% 0/ 100 = 0% te-3-4.car5.London1.Level3.net [217.163.45.181]
0/ 100 = 0% |
8 26ms 0/ 100 = 0% 0/ 100 = 0% ae-52-52.csw2.London1.Level3.net [4.69.139.120]
0/ 100 = 0% |
9 29ms 0/ 100 = 0% 0/ 100 = 0% ae-233-3609.edge5.london1.Level3.net [4.69.166.49]
0/ 100 = 0% |
10 36ms 0/ 100 = 0% 0/ 100 = 0% ldn-b5-link.telia.net [213.248.96.37]
0/ 100 = 0% |
11 41ms 0/ 100 = 0% 0/ 100 = 0% ldn-bb1-link.telia.net [213.155.136.74]
0/ 100 = 0% |
12 44ms 0/ 100 = 0% 0/ 100 = 0% prs-bb1-link.telia.net [213.155.134.40]
0/ 100 = 0% |
13 42ms 0/ 100 = 0% 0/ 100 = 0% prs-b8-link.telia.net [213.155.131.9]
Trace complete.
I posted this on the WoW technical support forum and they said:
"Gnerd you're getting packet loss from here:
11/02/2014 11:56Posted by Gnerd
7 * 40 ms 40 ms te-3-4.car5.London1.Level3.net [217.163.45.181]

Please show this to your network provider."
Any ideas?
5 REPLIES
Macstabby
Newbie
Posts: 1
Registered: 01-04-2014

Re: World of Warcraft extreme latency.

Quote from: bernimack

7 * 40 ms 40 ms te-3-4.car5.London1.Level3.net [217.163.45.181]
------------------------------------

Computing statistics for 325 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
7 66ms 0/ 100 = 0% 0/ 100 = 0% te-3-4.car5.London1.Level3.net [217.163.45.181]
0/ 100 = 0% |

Trace complete.

Please show this to your network provider."
Any ideas?

Im Surprised no-one got back to you about this ? And im even more surprised you were told by the wow community that you were getting packet loss.
That second set you gave is a pathping.
7 66ms 0/ 100 = 0% 0/ 100 = 0% te-3-4.car ........
You see the 0% thats basically telling you there was 0% packet loss on that hop. And looking at the full log your not getting any packet loss on any hops.
The lag you were seeing will most likely have been from another source. High server load, out of date drivers, firewall software etc etc.
Anyway I know im almost 2 months behind, but still thought by answering this it may potentially help others in the future.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: World of Warcraft extreme latency.

If anyone is still seeing this issue, please let us know so we can get this looked at for you.
Chris Pettitt
Cloud Environments Engineer
Community Veteran
Posts: 1,765
Thanks: 27
Fixes: 1
Registered: 08-10-2010

Re: World of Warcraft extreme latency.

I was having extremely high latency on WoW, usually shortly after entering the game. I would relog only for it to happen again.
I found the problem was the java updater waiting for permission in the background. Can't do much about it, simplest solution is to not log on for ten minutes whilst I check emails etc. This gives updater time to check for updates. Then I play.
Mathias
Grafter
Posts: 242
Registered: 21-08-2008

Re: World of Warcraft extreme latency.

Can't you disable the auto search for Java either in the application itself or by preventing the process in the startup sequence?
Community Veteran
Posts: 1,765
Thanks: 27
Fixes: 1
Registered: 08-10-2010

Re: World of Warcraft extreme latency.

@Mathias... I believe I could disable it, but this means I check my emails more regularly. I can delete several pages of spam quite quickly now. Used to go in and just empty folder, because it was quicker but I missed a few mails I needed. So is a good discipline for me.  Wink