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WoW ping - Nordrassil EU

Gef
Dabbler
Posts: 13
Registered: 15-10-2009

WoW ping - Nordrassil EU

This has been going on pretty much since I got my internet from Plusnet, a constant 200+ MS to the Nordrassil EU WoW server. IP: 80.239.149.80 - Based in Frankfurt.
Not exactly sure what to make of this tracert, but here goes.
Tracing route to 80-239-149-80.customer.teliacarrier.com [80.239.149.80]
over a maximum of 30 hops:
 1    61 ms    99 ms   101 ms  dsldevice.lan [192.168.1.254]
 2    21 ms    21 ms    22 ms  lo0-plusnet.thn-ag3.plus.net [195.166.128.80]
 3    24 ms    22 ms    22 ms  vl303.thn-gw2.plus.net [84.92.3.178]
 4    71 ms   114 ms    21 ms  ldn-b4-link.telia.net [213.248.84.197]
 5    21 ms    22 ms    20 ms  ldn-bb2-link.telia.net [80.91.249.133]
 6    29 ms    30 ms    29 ms  prs-bb2-pos6-0-0.telia.net [213.248.65.114]
 7    38 ms    39 ms    39 ms  ffm-bb2-link.telia.net [80.91.249.46]
 8    38 ms    37 ms    39 ms  ffm-b10-link.telia.net [80.91.251.250]
 9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.
14     *        *        *     Request timed out.
15     *        *        *     Request timed out.
16     *        *        *     Request timed out.
17     *        *        *     Request timed out.
18     *        *        *     Request timed out.
19     *        *        *     Request timed out.
20     *        *        *     Request timed out.
21     *        *        *     Request timed out.
22     *        *        *     Request timed out.
23     *        *        *     Request timed out.
24     *        *        *     Request timed out.
25     *        *        *     Request timed out.
26     *        *        *     Request timed out.
27     *        *        *     Request timed out.
28     *        *        *     Request timed out.
29     *        *        *     Request timed out.
30     *        *        *     Request timed out.
Trace complete.

Open to literally any ideas, or suggestions as to what on this earth is happening.
And just to clarify, before anyone mentions, I've tried the TCP frequency fix method to improve the ping, it does work somewhat, but it completely cripples my internet, resulting in browser pages not loading, downloads and streaming being reduced to almost below dialup.
10 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: WoW ping - Nordrassil EU

It looks like it's failing at Telia (who peer with WoW).
Do you see the same after rebooting your router?  It might take a different route.
Gef
Dabbler
Posts: 13
Registered: 15-10-2009

Re: WoW ping - Nordrassil EU

Rebooted.
Tracing route to 80-239-149-80.customer.teliacarrier.com [80.239.149.80]
over a maximum of 30 hops:
 1    94 ms    98 ms    99 ms  dsldevice.lan [192.168.1.254]
 2    22 ms    26 ms    22 ms  lo0-plusnet.thn-ag3.plus.net [195.166.128.80]
 3    23 ms    23 ms    21 ms  vl303.thn-gw2.plus.net [84.92.3.178]
 4   222 ms    56 ms    21 ms  ldn-b4-link.telia.net [213.248.84.197]
 5    23 ms    22 ms    21 ms  ldn-bb1-link.telia.net [80.91.251.18]
 6    43 ms    44 ms    50 ms  prs-bb2-pos6-0-0.telia.net [213.248.65.114]
 7    51 ms    45 ms    55 ms  ffm-bb2-pos6-0-0.telia.net [213.248.65.118]
 8    41 ms    60 ms    48 ms  ffm-b10-link.telia.net [80.91.251.120]
 9     *        *    *
Etc, etc. Timeouts all the way to 30 hops.
The 222MS seems a bit abnormal, i'll run another trace.

Tracing route to 80-239-149-80.customer.teliacarrier.com [80.239.149.80]
over a maximum of 30 hops:
 1    91 ms    99 ms    99 ms  dsldevice.lan [192.168.1.254]
 2    23 ms    23 ms    23 ms  lo0-plusnet.thn-ag3.plus.net [195.166.128.8
 3    21 ms    21 ms    21 ms  vl303.thn-gw2.plus.net [84.92.3.178]
 4    22 ms    21 ms    22 ms  ldn-b4-link.telia.net [213.248.84.197]
 5    23 ms    21 ms    21 ms  ldn-bb1-link.telia.net [80.91.250.234]
 6    29 ms    28 ms    28 ms  prs-bb1-link.telia.net [80.91.247.6]
 7    38 ms    39 ms    39 ms  ffm-bb1-link.telia.net [80.91.251.211]
 8    38 ms    40 ms    39 ms  ffm-b10-link.telia.net [80.91.251.126]
 9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
Etc, down to 30 hops.

Not sure if this is valid or not, but attempting to ping the server directly, this is probably blocked on their end somehow.
Pinging 80.239.149.80 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
100% packet loss.

Tracer'ing another few servers from the Frankfurt hub.

BloodFeather Pvp Server. Still the same 80.239.149.X range

Tracing route to 80-239-149-90.customer.teliacarrier.com [80.239.149.90]
over a maximum of 30 hops:
 1    82 ms    99 ms    99 ms  dsldevice.lan [192.168.1.254]
 2    22 ms    24 ms    21 ms  lo0-plusnet.thn-ag3.plus.net [195.166.12
 3    21 ms    22 ms    21 ms  vl303.thn-gw2.plus.net [84.92.3.178]
 4    21 ms    22 ms    20 ms  ldn-b4-link.telia.net [213.248.84.197]
 5    21 ms    21 ms    22 ms  ldn-bb2-link.telia.net [80.91.249.133]
 6    29 ms    28 ms    29 ms  prs-bb1-link.telia.net [80.91.247.6]
 7    38 ms    38 ms    38 ms  ffm-bb1-link.telia.net [80.91.254.204]
 8    39 ms    39 ms    38 ms  ffm-b10-link.telia.net [80.91.251.248]
 9 Times out from here on, same as Nordrassil.

Tracert to the Original Frankfurt server to see if there's any difference.
Earthen ring RP server - 80.239.233.X
80.239.233.101
Tracing route to 80-239-233-101.customer.teliacarrier.com [80.239.233.101]
over a maximum of 30 hops:
 1    17 ms   100 ms   100 ms  dsldevice.lan [192.168.1.254]
 2    22 ms    22 ms    22 ms  lo0-plusnet.thn-ag3.plus.net [195.166.128.80]
 3    22 ms    21 ms    22 ms  vl303.thn-gw1.plus.net [84.92.3.177]
 4    20 ms    22 ms    22 ms  ldn-b4-link.telia.net [213.248.84.201]
 5    22 ms    20 ms    45 ms  ldn-bb1-link.telia.net [80.91.249.77]
 6    29 ms    29 ms    28 ms  prs-bb2-pos6-0-0.telia.net [213.248.65.114]
 7    38 ms    38 ms    51 ms  ffm-bb1-link.telia.net [80.91.252.230]
 8    42 ms   109 ms    40 ms  ffm-b6-link.telia.net [80.91.251.157]
 9     *        *        *     Request timed out.
Etc, to 30 hops.


Tracert to a completely different WoW server, based in Paris

Bladefist PvP - 80.239.179.113

Tracing route to host-113.wow-europe.com [80.239.179.113]
over a maximum of 30 hops:
 1    36 ms    99 ms    99 ms  dsldevice.lan [192.168.1.254]
 2    22 ms    22 ms    22 ms  lo0-plusnet.thn-ag3.plus.net [195.166.128.80]
 3    23 ms    23 ms    21 ms  vl303.thn-gw1.plus.net [84.92.3.177]
 4    60 ms    60 ms    24 ms  ldn-b4-link.telia.net [213.248.84.201]
 5    22 ms    21 ms    21 ms  ldn-bb2-link.telia.net [80.91.251.14]
 6    29 ms    28 ms    30 ms  prs-bb1-link.telia.net [80.91.247.34]
 7    28 ms    29 ms    28 ms  prs-b1-link.telia.net [80.91.247.57]
 8    28 ms    29 ms    30 ms  prs-tc-i1-link-telia.net [80.91.250.30]
Etc, etc, to 30hops, timeout.


They all seem pretty much the same, what I can't gather is, they all are at around 30ms, and yet I've never, ever gotten anywhere near that sort of Ms ingame.

Ran a wireshark after looking around the forum (Wireshark virgin) - and I've gotten some strange results aparently, here it is.
http://tinyurl.com/yjet78q - Hosted on Mediafire.com
I followed the Plusnet guide on how to do it, so I'm assuming it's right.
If not, I'll do another if someone wants to point me in the right direction ^^
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: WoW ping - Nordrassil EU

are you on the pro package?
should be 0x0a for gaming traffic not 0x80. are all wiresharks the same to all the servers youve run traceroutes to?
normaly you shouldnt see such high latency with the 0x80 queue hence why the pro package's prioitys only go as low as 0x80 (gold)
goberpiles
Grafter
Posts: 108
Registered: 24-03-2009

Re: WoW ping - Nordrassil EU

My ping is 250 on EU Saurfang constant day and night on unlimited.
Gef
Dabbler
Posts: 13
Registered: 15-10-2009

Re: WoW ping - Nordrassil EU

Quote from: ASBO
are you on the pro package?
should be 0x0a for gaming traffic not 0x80. are all wiresharks the same to all the servers youve run traceroutes to?
normaly you shouldnt see such high latency with the 0x80 queue hence why the pro package's prioitys only go as low as 0x80 (gold)

Currently on.. Unlimited.
Had to check that one ^^
Will be able to check the other servers in a few hours, reinstalling WoW to see if that sorts any problems.
Azagoth
Grafter
Posts: 613
Thanks: 1
Registered: 01-08-2007

Re: WoW ping - Nordrassil EU

In the last fortnight my ping has jumped from it's usual 40ms-100ms up to 250ms+ on the Kul Tiras (EU) server.
StephenF
Grafter
Posts: 152
Registered: 02-10-2009

Re: WoW ping - Nordrassil EU

i often get higher or lower than 200 ms on haomarush eu.
i think you may be expecting too much from wow's servers.
this is always the same on all the isp's i have been with, Aol, Sky, Tiscali and plusnet.
the connection is definitely better with PN.
try a different game
Gef
Dabbler
Posts: 13
Registered: 15-10-2009

Re: WoW ping - Nordrassil EU

Quote from: StephenF
i often get higher or lower than 200 ms on haomarush eu.
i think you may be expecting too much from wow's servers.
this is always the same on all the isp's i have been with, Aol, Sky, Tiscali and plusnet.
the connection is definitely better with PN.
try a different game

I might be, but when there is people from less developed countries that are further away from the servers, getting sub 100 latency.
It raises some concern, at least I think so O.O
goberpiles
Grafter
Posts: 108
Registered: 24-03-2009

Re: WoW ping - Nordrassil EU

Never had over 100 ping with Sky or Freedom to surf.
Community Gaffer
Community Gaffer
Posts: 12,808
Thanks: 636
Fixes: 62
Registered: 04-04-2007

Re: WoW ping - Nordrassil EU

HI guys, there's a few threads already about similar problems with high WoW pings. Take a look at my post here if you haven't already seen it.

Bob Pullen
Plusnet Products Team
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