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WoW connection

Caber
Newbie
Posts: 2
Registered: 11-01-2008

WoW connection

Hi there, 1st post Wink
I've got immersed in EVE over the holidays and hadn't really noticed that I've not been able to connect to World of Warcraft for a while now (which may be a good thing in some ways, but anyway...) I wondered if anyone here could suggest something I've not tried. Here's a copy of the ticket I posted to MetroNet today (apologies for the wall of text):
----
I'm a subscriber to World of Warcraft, and am currently having trouble connecting.
When starting up the game, I get through the accountname and password authentication, a message displaying "Success!" arrives, but this no longer changes to show my selected server (or Realm in wow-speak).
I ran a Traceroute to eu.logon.worldofwarcraft.com and the results were:
traceroute: Warning: eu.logon.worldofwarcraft.com has multiple addresses; using 80.239.180.115
traceroute to eu.logon.worldofwarcraft.com (80.239.180.115), 64 hops max, 40 byte packets
1 switch9 (131.111.19.150) 2.805 ms 1.691 ms 4.964 ms
2 lo0-plusnet.pte-ag2.plus.net (195.166.128.72) 56.266 ms 42.858 ms 46.492 ms
3 ge0-0-0-504.pte-gw2.plus.net (84.92.4.90) 48.683 ms 49.814 ms 48.938 ms
4 80.239.193.141 (80.239.193.141) 44.624 ms 43.836 ms 60.228 ms
5 ldn-bb2-link.telia.net (80.91.250.15) 42.526 ms 42.442 ms 44.810 ms
6 prs-bb2-link.telia.net (80.91.254.211) 64.144 ms 51.541 ms 53.260 ms
7 prs-b4-link.telia.net (80.91.251.114) 59.447 ms 53.733 ms 58.377 ms
8 prs-nant-ks51-link.telia.net (80.91.249.62) 54.418 ms prs-nant-ks51-link.telia.net (80.91.249.66) 59.698 ms prs-nant-ks51-geth0-1.telia.net (213.248.98.74) 57.426 ms
9 * * *
10 * * *
11 * * *

----END OF TRACEROUTE COPY
Do you know of any ISP reason why I'm having trouble connecting? I had rules in my router firewall forwarding traffic on the relevant ports and have tried to connect with these both enabled and disabled. My local machine's IP matches up correctly with the one in the rules. I've run successfully with this setup for well over two years (over one year with Metronet).
I play another online game (EVE Online) and have no problems connecting there.
Thanks for any help you can offer.
-----
It's got me stumped so far >.<
Thanks, hopefully, and happy new year Smiley
2 REPLIES
Community Veteran
Posts: 3,789
Registered: 08-06-2007

Re: WoW connection

At 3am on the 10th Jan, their ISP upgraded "some key hardware" which threw a lot of the realms offline.
I know that yesterday there were HUGE problems with most realms, with some completely offline and others partially offline.
If it was only yesterday then perhaps this was the cause?
If it has been happening for longer than yesterday, then I suspect not.  However, I'm able to access WoW perfectly fine, admittedly from my PN account.
B.
Caber
Newbie
Posts: 2
Registered: 11-01-2008

Re: WoW connection

It's been happening a while, I was just playing EVE instead and couldn't be arsed getting WoW working Wink
I had a funny prob integrating a new network hard drive too (Lacie tech support rocks - average of 4 DAYS to send a monosyllabic answer to each bit of a conversation), which involved re-doing the whole network's IP ranges, so to fix the WoW issue I had to spend a fair bit of time making sure I hadn't ballsed it up myself (I'm 99.999% sure I haven't, and the WoW issue first happened a couple of weeks before the network changes).
I'm kinda stumped atm. And I have a funny feeling I logged off last with over 1000g of enchant mats in my inbox. Oops.
Thanks for the speedy reply