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WoW Latency

Johnpayne
Dabbler
Posts: 12
Registered: 17-09-2009

WoW Latency

For some reason at around 5pm til 11pm the last few days ive been getting alot higher latency in world of warcraft than usual..ive been getting around 350-400 when i used to get 150-200 constantly..i have changed nothing and this is completely random and quite annoying Cry
im on the plusnet pro package..been with plusnet around 3months now
also i have checked my local internet exchange and seems to be fine
15 REPLIES
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: WoW Latency

whats your pings to other places.
which hop on a traceroute the high latency starting.
try a command prompt tracert to bbc.co.uk and post the results
Johnpayne
Dabbler
Posts: 12
Registered: 17-09-2009

Re: WoW Latency

Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    49 ms    99 ms    99 ms  dsldevice.lan [192.168.1.254]
  2    45 ms    27 ms    25 ms  lo0-plusnet.thn-ag3.plus.net [195.166.128.80]
  3    33 ms    27 ms    30 ms  vl303.thn-gw1.plus.net [84.92.3.177]
  4    28 ms    28 ms    62 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
  5    29 ms    32 ms    26 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6    26 ms    38 ms    35 ms  212.58.238.149
  7    45 ms    28 ms    30 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: WoW Latency

you on interleaved or fastpath?
they dont look to bad for what looks like interleaved line
do you know the ip of the wow server you use and have problems with? if so try running one to that
http://www.egn.com.au/wiki/WoW_Server_IP_Addresses
not sure if this link will help you find the ip or not as dont use wow or pc to game. you can allways run wireshark why playing the game to find the ip's used http://www.plus.net/support/broadband/troubleshooting/wireshark.shtml

this are my fastpath pings
Quote
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1     3 ms     1 ms     1 ms  10.0.0.1
  2    27 ms    18 ms    19 ms  lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
  3    26 ms    23 ms    18 ms  vl604.thn-gw1.plus.net [84.92.4.169]
  4    17 ms    18 ms    17 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
  5    20 ms    17 ms    19 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  6    17 ms    19 ms    19 ms  212.58.238.149
  7    19 ms    18 ms    18 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Johnpayne
Dabbler
Posts: 12
Registered: 17-09-2009

Re: WoW Latency

Yes i currently have interleaved turned on
this is what i got from running a tracert to the server im playing on
Tracing route to 80-239-181-97.customer.teliacarrier.com [80.239.181.97]
over a maximum of 30 hops:
  1    95 ms    90 ms    99 ms  dsldevice.lan [192.168.1.254]
  2    33 ms    39 ms    26 ms  lo0-plusnet.thn-ag3.plus.net [195.166.128.80]
  3  161 ms  117 ms  241 ms  vl303.thn-gw2.plus.net [84.92.3.178]
  4    47 ms    29 ms    25 ms  ldn-b4-link.telia.net [213.248.84.197]
  5    28 ms    36 ms    31 ms  ldn-bb2-link.telia.net [80.91.254.21]
  6    59 ms    35 ms    37 ms  prs-bb2-link.telia.net [80.91.254.211]
  7    42 ms    48 ms    33 ms  prs-b4-link.telia.net [80.91.251.114]
  8    47 ms    38 ms    47 ms  prs-nant-ks51-geth0-1.telia.net [213.248.98.74]
  9    *        *        *    Request timed out.
10    *        *        *    Request timed out.
11    *        *        *    Request timed out.
12    *        *        *    Request timed out.
13    *        *        *    Request timed out.
14    *        *        *    Request timed out.
15    *        *
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: WoW Latency

Hiya,
It doesn't look fantastic from the office either:
C:\Documents and Settings\jbailey>tracert 80.239.181.97
Tracing route to 80-239-181-97.customer.teliacarrier.com [80.239.181.97]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  ge-0-2-0-7.fhw-cr02.plus.net [84.93.216.85]
  2    6 ms    6 ms    6 ms  at0-3-0-pte-gw2.plus.net [212.159.1.91]
  3    6 ms    6 ms    6 ms  80.239.193.141
  4    6 ms    6 ms    6 ms  ldn-bb1-link.telia.net [80.91.248.90]
  5    14 ms    14 ms    13 ms  prs-bb1-link.telia.net [80.91.254.209]
  6    14 ms    13 ms    13 ms  prs-b4-link.telia.net [213.248.65.222]
  7    14 ms    14 ms    14 ms  prs-nant-ks51-link.telia.net [80.91.249.66]
  8    *        *        *    Request timed out.
  9    *        *        *    Request timed out.
10    *        *        *    Request timed out.
11    *        *        *    Request timed out.
12    *        *        *    Request timed out.
13    *        *        *    Request timed out.
14    *        *        *    Request timed out.
15    *        *        *    Request timed out.
16    *        *        *    Request timed out.
17    *        *        *    Request timed out.
18    *        *        *    Request timed out.
Community Veteran
Posts: 3,789
Registered: 08-06-2007

Re: WoW Latency

That looks perfectly normal - Blizz block ICMP at their edge routers.
B.
Johnpayne
Dabbler
Posts: 12
Registered: 17-09-2009

Re: WoW Latency

so whats the problem then?? why am i getting this high latency..never had it before like i said Cry
afroshin
Newbie
Posts: 2
Registered: 18-09-2009

Re: WoW Latency

Greetings folks, I too have had this problem over the past week. Up until now the service I have recieved from PlusNet has been exemplary, especially compared to the debacle that was VirginMedia and thier tiff with Telia *shudder*
Game tends to lag up after a few hours of playing but if I reset my router it tends to give some respite however temporary it is.
Here's a traceroute I did to the server I play on to help shed anymore light on what's going on.

D:\Documents and Settings\Craig>tracert 206.16.235.80
Tracing route to 206.16.235.80 over a maximum of 30 hops
  1    1 ms    1 ms    1 ms  192.168.0.1
  2  285 ms    57 ms  442 ms  lo0-plusnet.pcl-ag01.plus.net [195.166.128.27]
  3  441 ms    57 ms  443 ms  gi1-2-803.pcl-gw1.plus.net [84.92.5.57]
  4  453 ms  468 ms    61 ms  xe-1-2-0-0.lon20.ip4.tinet.net [213.200.79.233]
  5  126 ms  456 ms  126 ms  xe-10-0-0.nyc30.ip4.tinet.net [89.149.184.101]
  6  516 ms  480 ms  500 ms  12.118.94.45
  7  507 ms  509 ms  486 ms  cr2.n54ny.ip.att.net [12.122.130.166]
  8  473 ms  532 ms  530 ms  cr2.wswdc.ip.att.net [12.122.3.38]
  9  513 ms  493 ms  511 ms  12.122.134.1
10  523 ms  529 ms  504 ms  12-122-254-98.attens.net [12.122.254.98]
11  479 ms  524 ms  498 ms  mdf002c7613r0002-gig-12-1.wdc1.attens.net [63.24
0.192.142]
12    *        *        *    Request timed out.
13    *        *        *    Request timed out.
14    *        *        *    Request timed out.
15    *        *        *    Request timed out.
16    *        *        *    Request timed out.
17    *        *        *    Request timed out.
18    *        *        *    Request timed out.
19    *        *        *    Request timed out.
20    *        *        *    Request timed out.
21    *        *        *    Request timed out.
22    *        *        *    Request timed out.
23    *        *        *    Request timed out.
24    *        *        *    Request timed out.
25    *        *        *    Request timed out.
26    *        *        *    Request timed out.
27    *        *        *    Request timed out.
28    *        *        *    Request timed out.
29    *        *        *    Request timed out.
30    *        *        *    Request timed out.
Trace complete.
Johnpayne
Dabbler
Posts: 12
Registered: 17-09-2009

Re: WoW Latency

thanks for your input mate hopefully we can get a solution to this problem
Community Veteran
Posts: 3,789
Registered: 08-06-2007

Re: WoW Latency

@afroshin - your pings look absolutely awful!  Are you absolutely *sure* that no other downloads are occuring during gameplay?  If not, I would seriously start looking at faults on your line.
@johnpayne - I would recommend that you do a Wireshark capture to check that the traffic is being prioritised correctly.
B.
afroshin
Newbie
Posts: 2
Registered: 18-09-2009

Re: WoW Latency

That traceroute was done with no downloads going on and without the client running when I had a lagspike. Could do one after a router reset if needed.
Community Veteran
Posts: 3,789
Registered: 08-06-2007

Re: WoW Latency

Out of interest - does your router give you FEC/HEC error counts?
It sounds like your line is experiencing high error rates, which in turn is leading to high retransmit rates, and thus high pings.
However, the most 'usual' explanation is high download rates - is your router wireless, and is it suitably secured?
B.
Johnpayne
Dabbler
Posts: 12
Registered: 17-09-2009

Re: WoW Latency

yes it is wireless and is password protected
but i dont not actually play off the wireless end of it
i use the main computer thats wired
Johnpayne
Dabbler
Posts: 12
Registered: 17-09-2009

Re: WoW Latency

do you think my line looks decent enough to turn interleaving off without any problems?