WoW - Excessive Ping.
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WoW - Excessive Ping.
15-08-2010 12:29 AM
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I've always experienced higher than normal latency to WoW servers, and upon resubscribing it's still way over what It should be(280-300 avg), in comparison to other UK/Welsh players.
The traceroute to my server(Nordrassil EU, based in Frankfurt) -
Tracing route to 195.12.239.45 over a maximum of 30 hops
1 17 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
2 33 ms 35 ms 33 ms lo0-central3.thn-ag2.plus.net [195.166.128.231]
3 33 ms 34 ms 33 ms gi1-11-231.thn-gw1.plus.net [84.92.6.208]
4 32 ms 33 ms 34 ms te2-3.thn-gw2.plus.net [212.159.1.58]
5 34 ms 34 ms 32 ms te-3-4.car5.London1.Level3.net [217.163.45.181]
6 87 ms 34 ms 39 ms ae-12-51.car2.London1.Level3.net [4.69.139.67]
7 33 ms 34 ms 39 ms telia-level3-ge.London1.Level3.net [4.68.111.182]
8 34 ms 33 ms 33 ms ldn-bb2-link.telia.net [80.91.250.238]
9 41 ms 41 ms 47 ms prs-bb1-link.telia.net [80.91.254.209]
10 40 ms 40 ms 42 ms prs-b4-link.telia.net [80.91.251.112]
11 40 ms 40 ms 41 ms prs-sdix-i1-link.telia.net [80.91.253.74]
12 * * * Request timed out.
13 *
--------------------------------------------------------------------------------------------------------------------------------------
Also got a PingPlotter to the same IP, and the packetloss recorded wasn't here and there, I ran it for about 35mins and got constant packetloss, mostly in London on Level3's network by the looks of it. - http://www.mediafire.com/?w3n9u0gayywc41e
I'm sort of stumped, I get the same sort of ms to other servers, even ones located in Paris, which is a stones throw away! and if accessed on for instance a dataserver or other gaming server, would get me well under 100ms.
Any insight would be much appreciated, and I'll be actively checking back and willing to do any tests needed.
Thanks!
Re: WoW - Excessive Ping.
15-08-2010 9:51 AM
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Tracing route to 195.12.242.212 over a maximum of 30 hops
1 75 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
2 36 ms 39 ms 45 ms lo0-central3.thn-ag2.plus.net [195.166.128.231]
3 68 ms 34 ms 215 ms gi1-11-231.thn-gw1.plus.net [84.92.6.208]
4 33 ms 33 ms 32 ms te2-3.thn-gw2.plus.net [212.159.1.58]
5 32 ms 33 ms 33 ms te-3-4.car5.London1.Level3.net [217.163.45.181]
6 233 ms 220 ms 229 ms ae-12-51.car2.London1.Level3.net [4.69.139.67]
7 88 ms 98 ms 34 ms telia-level3-ge.London1.Level3.net [4.68.111.182]
8 34 ms 33 ms 40 ms ldn-bb2-link.telia.net [80.91.249.133]
9 40 ms 40 ms 41 ms prs-bb1-link.telia.net [80.91.247.34]
10 50 ms 48 ms 48 ms ffm-bb2-link.telia.net [80.91.246.180]
11 49 ms 50 ms 49 ms ffm-b10-link.telia.net [80.91.247.77]
12 * * * Request timed out.
As you can see the unusual ping on hop 6, It's not usually that high in a trace, just fluxuates greatly trace to trace.
Also did a Wireshark(To this new IP) http://www.mediafire.com/?38uhemztcubd51c -
Another Trace for you to get some comparison -
Tracing route to 195.12.242.212 over a maximum of 30 hops
1 34 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
2 35 ms 34 ms 34 ms lo0-central3.thn-ag2.plus.net [195.166.128.231]
3 34 ms 33 ms 33 ms gi1-11-231.thn-gw1.plus.net [84.92.6.208]
4 32 ms 34 ms 32 ms te2-3.thn-gw2.plus.net [212.159.1.58]
5 32 ms 33 ms 32 ms te-3-4.car5.London1.Level3.net [217.163.45.181]
6 33 ms 34 ms 34 ms ae-12-51.car2.London1.Level3.net [4.69.139.67]
7 33 ms 33 ms 33 ms telia-level3-ge.London1.Level3.net [4.68.111.182]
8 33 ms 33 ms 33 ms ldn-bb2-link.telia.net [80.91.249.133]
9 41 ms 41 ms 41 ms prs-bb1-link.telia.net [80.91.247.34]
10 49 ms 49 ms 144 ms ffm-bb1-link.telia.net [80.91.246.204]
11 50 ms 50 ms 50 ms ffm-b10-link.telia.net [80.91.251.120]
12 *
And as suggested in Blizzard's troubleshooting, to tracert to their logon servers aswell.
Tracing route to eu.logon.battle.net [213.248.127.130]
over a maximum of 30 hops:
1 92 ms 99 ms 99 ms dsldevice.lan [192.168.1.254]
2 33 ms 33 ms 33 ms lo0-central3.thn-ag2.plus.net [195.166.128.231]
3 123 ms 177 ms 96 ms gi1-11-231.thn-gw1.plus.net [84.92.6.208]
4 32 ms 34 ms 33 ms te2-3.thn-gw2.plus.net [212.159.1.58]
5 33 ms 33 ms 33 ms te-3-4.car5.London1.Level3.net [217.163.45.181]
6 50 ms 33 ms 35 ms ae-12-51.car2.London1.Level3.net [4.69.139.67]
7 33 ms 34 ms 34 ms telia-level3-ge.London1.Level3.net [4.68.111.182]
8 33 ms 33 ms 34 ms ldn-bb1-link.telia.net [80.91.250.234]
9 41 ms 40 ms 40 ms prs-bb2-link.telia.net [80.91.247.240]
10 49 ms 48 ms 49 ms ffm-bb2-link.telia.net [80.91.246.180]
11 49 ms 49 ms 49 ms ffm-b10-link.telia.net [80.91.247.187]
12 * * * Request timed out.
So yeah, that's me done, I'll just wait for a response!
Re: WoW - Excessive Ping.
15-08-2010 10:20 AM
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I got pings of around 30ms using the IP address from your last posting -
Re: WoW - Excessive Ping.
15-08-2010 1:56 PM
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Hmm, pinging the ae-12-51.car2.London1.Level3.net [4.69.139.67] got me some weird results, over 100 pings for the first 40 or so it was at a solid 31/32, then it jumped and did 4-5 200ms+ results, and around the 90 ping mark it did a few low 100s.
Considering that's ~200miles away, It shouldn't be doing that.. surely.
Did the same to bbc.co.uk and a solid 31ms average, no jumps above 33ms.
Re: WoW - Excessive Ping.
15-08-2010 2:42 PM
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PING ae-12-51.car2.London1.Level3.net (4.69.139.67) 56(84) bytes of data.
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=1 ttl=249 time=14.5 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=2 ttl=249 time=14.1 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=3 ttl=249 time=14.1 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=4 ttl=249 time=14.5 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=5 ttl=249 time=13.9 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=6 ttl=249 time=13.7 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=7 ttl=249 time=13.8 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=8 ttl=249 time=13.7 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=9 ttl=249 time=14.5 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=10 ttl=249 time=14.6 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=11 ttl=249 time=14.3 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=12 ttl=249 time=13.0 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=13 ttl=249 time=14.5 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=14 ttl=249 time=13.9 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=15 ttl=249 time=13.5 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=16 ttl=249 time=13.6 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=17 ttl=249 time=14.7 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=18 ttl=249 time=14.8 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=19 ttl=249 time=14.3 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=20 ttl=249 time=13.6 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=21 ttl=249 time=14.8 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=22 ttl=249 time=13.5 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=23 ttl=249 time=14.7 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=24 ttl=249 time=13.8 ms
64 bytes from ae-12-51.car2.London1.Level3.net (4.69.139.67): icmp_seq=25 ttl=249 time=13.8 ms
Re: WoW - Excessive Ping.
16-08-2010 4:48 PM
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Re: WoW - Excessive Ping.
16-08-2010 5:17 PM
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Re: WoW - Excessive Ping.
16-08-2010 5:32 PM
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Quote Tracing route to gi1-11-231.thn-gw1.plus.net [84.92.6.208]
over a maximum of 30 hops:
0 Steff-PC.lan [192.168.1.64]
1 dsldevice.lan [192.168.1.254]
2 lo0-central3.thn-ag2.plus.net [195.166.128.231]
3 gi1-11-231.thn-gw1.plus.net [84.92.6.208]
Computing statistics for 75 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Steff-PC.lan [192.168.1.64]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% dsldevice.lan [192.168.1.254]
0/ 100 = 0% |
2 --- 100/ 100 =100% 100/ 100 =100% lo0-central3.thn-ag2.plus.net [195.166.128.231]
0/ 100 = 0% |
3 43ms 0/ 100 = 0% 0/ 100 = 0% gi1-11-231.thn-gw1.plus.net [84.92.6.208]
Trace complete.
That's one of the problem hops, If needed I can do them all.
Re: WoW - Excessive Ping.
16-08-2010 6:51 PM
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I only get about half that delay !
> pathping 84.92.6.208
Tracing route to gi1-11-231.thn-gw1.plus.net [84.92.6.208]
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 My_PC [192.168.xxx.xxx]
1 2ms 0/ 100 = 0% 0/ 100 = 0% My_ADSL_Gateway [192.168.xxx.xxx]
2 16ms 0/ 100 = 0% 0/ 100 = 0% lo0-homesurf.pcl-ag03.plus.net [195.166.128.110]
3 29ms 0/ 100 = 0% 0/ 100 = 0% gi1-6-705.pcl-gw02.plus.net [84.92.0.188]
4 23ms 0/ 100 = 0% 0/ 100 = 0% te2-2.pte-gw1.plus.net [212.159.0.186]
5 23ms 0/ 100 = 0% 0/ 100 = 0% gi1-11-231.thn-gw1.plus.net [84.92.6.208]
Trace complete.
Re: WoW - Excessive Ping.
16-08-2010 6:54 PM
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> ping 84.92.6.208
PING 84.92.6.208 (84.92.6.208) 56(84) bytes of data.
64 bytes from 84.92.6.208: icmp_seq=1 ttl=251 time=14.8 ms
64 bytes from 84.92.6.208: icmp_seq=2 ttl=251 time=14.2 ms
64 bytes from 84.92.6.208: icmp_seq=3 ttl=251 time=13.8 ms
64 bytes from 84.92.6.208: icmp_seq=4 ttl=251 time=13.7 ms
64 bytes from 84.92.6.208: icmp_seq=5 ttl=251 time=13.7 ms
64 bytes from 84.92.6.208: icmp_seq=6 ttl=251 time=13.7 ms
64 bytes from 84.92.6.208: icmp_seq=7 ttl=251 time=13.4 ms
64 bytes from 84.92.6.208: icmp_seq=8 ttl=251 time=12.7 ms
64 bytes from 84.92.6.208: icmp_seq=9 ttl=251 time=13.8 ms
Re: WoW - Excessive Ping.
17-08-2010 10:36 AM
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Re: WoW - Excessive Ping.
17-08-2010 11:25 AM
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Tracing route to 195.12.239.45 over a maximum of 30 hops
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 My_PC [192.168.xxx.xxx]
1 2ms 0/ 100 = 0% 0/ 100 = 0% My_ADSL_Gateway [192.168.xxx.xxx]
2 19ms 0/ 100 = 0% 0/ 100 = 0% lo0-homesurf.pcl-ag02.plus.net [195.166.128.40]
3 24ms 0/ 100 = 0% 0/ 100 = 0% gi1-13-906.pcl-gw01.plus.net [84.92.0.148]
4 27ms 0/ 100 = 0% 0/ 100 = 0% te2-1.pcl-gw02.plus.net [212.159.1.114]
5 16ms 0/ 100 = 0% 0/ 100 = 0% 195.50.122.129
6 47ms 0/ 100 = 0% 0/ 100 = 0% ae-12-51.car2.London1.Level3.net [4.69.139.67]
7 --- 100/ 100 =100% 100/ 100 =100% telia-level3-ge.London1.Level3.net [4.68.111.182]
8 17ms 0/ 100 = 0% 0/ 100 = 0% ldn-bb1-link.telia.net [80.91.249.131]
9 25ms 0/ 100 = 0% 0/ 100 = 0% prs-bb2-link.telia.net [80.91.247.240]
10 24ms 0/ 100 = 0% 0/ 100 = 0% prs-b4-link.telia.net [80.91.251.114]
11 24ms 0/ 100 = 0% 0/ 100 = 0% prs-sdix-i1-link.telia.net [80.91.253.74]
Trace complete.
Re: WoW - Excessive Ping.
17-08-2010 2:59 PM
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Quote Tracing route to 213-248-127-13.customer.teliacarrier.com [213.248.127.13]
over a maximum of 30 hops:
0 Steff-PC.lan [192.168.1.64]
1 dsldevice.lan [192.168.1.254]
2 lo0-central3.thn-ag2.plus.net [195.166.128.231]
3 gi1-11-231.thn-gw1.plus.net [84.92.6.208]
4 te2-3.thn-gw2.plus.net [212.159.1.58]
5 te-3-4.car5.London1.Level3.net [217.163.45.181]
6 ae-12-51.car2.London1.Level3.net [4.69.139.67]
7 telia-level3-ge.London1.Level3.net [4.68.111.182]
8 ldn-bb2-link.telia.net [80.91.250.238]
9 prs-bb1-link.telia.net [80.91.247.34]
10 ffm-bb1-link.telia.net [80.91.246.206]
11 ffm-b10-link.telia.net [80.91.247.185]
12 * * *
Computing statistics for 275 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Steff-PC.lan [192.168.1.64]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% dsldevice.lan [192.168.1.254]
0/ 100 = 0% |
2 35ms 0/ 100 = 0% 0/ 100 = 0% lo0-central3.thn-ag2.plus.net [195.166.128.231]
0/ 100 = 0% |
3 40ms 0/ 100 = 0% 0/ 100 = 0% gi1-11-231.thn-gw1.plus.net [84.92.6.208]
0/ 100 = 0% |
4 37ms 0/ 100 = 0% 0/ 100 = 0% te2-3.thn-gw2.plus.net [212.159.1.58]
0/ 100 = 0% |
5 50ms 0/ 100 = 0% 0/ 100 = 0% te-3-4.car5.London1.Level3.net [217.163.45.181]
0/ 100 = 0% |
6 47ms 1/ 100 = 1% 1/ 100 = 1% ae-12-51.car2.London1.Level3.net [4.69.139.67]
0/ 100 = 0% |
7 --- 100/ 100 =100% 100/ 100 =100% telia-level3-ge.London1.Level3.net [4.68.111.182]
0/ 100 = 0% |
8 37ms 0/ 100 = 0% 0/ 100 = 0% ldn-bb2-link.telia.net [80.91.250.238]
0/ 100 = 0% |
9 45ms 0/ 100 = 0% 0/ 100 = 0% prs-bb1-link.telia.net [80.91.247.34]
0/ 100 = 0% |
10 50ms 0/ 100 = 0% 0/ 100 = 0% ffm-bb1-link.telia.net [80.91.246.206]
0/ 100 = 0% |
11 51ms 0/ 100 = 0% 0/ 100 = 0% ffm-b10-link.telia.net [80.91.247.185]
Trace complete.
This is to my server -
Quote Tracing route to 195.12.242.212 over a maximum of 30 hops
0 Steff-PC.lan [192.168.1.64]
1 dsldevice.lan [192.168.1.254]
2 lo0-central3.thn-ag2.plus.net [195.166.128.231]
3 gi1-11-231.thn-gw1.plus.net [84.92.6.208]
4 te2-3.thn-gw2.plus.net [212.159.1.58]
5 te-3-4.car5.London1.Level3.net [217.163.45.181]
6 ae-12-51.car2.London1.Level3.net [4.69.139.67]
7 telia-level3-ge.London1.Level3.net [4.68.111.182]
8 ldn-bb1-link.telia.net [80.91.249.131]
9 prs-bb1-link.telia.net [80.91.247.254]
10 ffm-bb2-link.telia.net [80.91.246.180]
11 ffm-b10-link.telia.net [80.91.247.79]
12 * * *
Computing statistics for 275 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Steff-PC.lan [192.168.1.64]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% dsldevice.lan [192.168.1.254]
0/ 100 = 0% |
2 37ms 0/ 100 = 0% 0/ 100 = 0% lo0-central3.thn-ag2.plus.net [195.166.128.231]
0/ 100 = 0% |
3 40ms 0/ 100 = 0% 0/ 100 = 0% gi1-11-231.thn-gw1.plus.net [84.92.6.208]
0/ 100 = 0% |
4 42ms 0/ 100 = 0% 0/ 100 = 0% te2-3.thn-gw2.plus.net [212.159.1.58]
0/ 100 = 0% |
5 39ms 0/ 100 = 0% 0/ 100 = 0% te-3-4.car5.London1.Level3.net [217.163.45.181]
0/ 100 = 0% |
6 44ms 0/ 100 = 0% 0/ 100 = 0% ae-12-51.car2.London1.Level3.net [4.69.139.67]
0/ 100 = 0% |
7 --- 100/ 100 =100% 100/ 100 =100% telia-level3-ge.London1.Level3.net [4.68.111.182]
0/ 100 = 0% |
8 35ms 0/ 100 = 0% 0/ 100 = 0% ldn-bb1-link.telia.net [80.91.249.131]
0/ 100 = 0% |
9 43ms 0/ 100 = 0% 0/ 100 = 0% prs-bb1-link.telia.net [80.91.247.254]
0/ 100 = 0% |
10 53ms 0/ 100 = 0% 0/ 100 = 0% ffm-bb2-link.telia.net [80.91.246.180]
0/ 100 = 0% |
11 52ms 0/ 100 = 0% 0/ 100 = 0% ffm-b10-link.telia.net [80.91.247.79]
Trace complete.
Re: WoW - Excessive Ping.
17-08-2010 3:06 PM
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It reduced my ping by a chunk when I tried it. If you are having network problems it won't help of course though!
Ex-Broadband Service Manager
Re: WoW - Excessive Ping.
17-08-2010 3:13 PM
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