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Unbelievable lag on COD Ghosts and Xbox One?

elvenmunky
Dabbler
Posts: 18
Registered: 09-01-2013

Unbelievable lag on COD Ghosts and Xbox One?

Okay so I got the new xbox...so disappointed with the lag I am receiving on COD Ghosts. I'm not sure if its my connection or just their servers. I have an ASUS N66U, forwarded all the ports, using UPNP, using the latest firmware, getting good speeds and good ping on speed tests and also using a gigabit ethernet cable.
The lag is getting to the point where the other users I play with are killing me before they come around corners, usually in one burst and on their killcams it seems as I am standing there for ages when on my side I have just peeked around the corner. It usually takes me nearly a full mag to kill these guys using a powerful weapon so there is blatant lag.
I'm just not sure what to do from here and I'm considering flogging my xbox. Is there a way prioritize gaming ping while keeping my full 75mb speeds?
14 REPLIES
flaminmoses
Grafter
Posts: 270
Registered: 09-02-2012

Re: Unbelievable lag on COD Ghosts and Xbox One?

its pot luck.
I find with black ops 2 some games are fine and others aren't.
its very difficult to spot a pattern....unlike fifa. which steadily gets worse.
gnicholson8
Grafter
Posts: 319
Registered: 06-11-2013

Re: Unbelievable lag on COD Ghosts and Xbox One?

The problem is games like Fifa and CoD don't use dedicated servers but run from player hosted sessions which causes problems as your line speed may be perfect but if the person hosting the game has a shit line or is several countries away from you (ie america or eastern europe) you may have lag problems with your connection to him but others who are closer will be fine.
I've not played Ghosts on Xbox One, does it have any location preference, make sure you're not joining games with Americans as if they're the host your ping will sky rocket and the difference between the ping from 20-30ms to 120-130ms will get you killed.
RichAllen
Grafter
Posts: 805
Registered: 14-09-2013

Re: Unbelievable lag on COD Ghosts and Xbox One?

Playing against Americans is a bad idea in general IMO, especially if there's any voice chat down the headsets going on, most of them think we Brits have bad teeth and talk funny.
legume
Rising Star
Posts: 165
Thanks: 10
Registered: 21-07-2013

Re: Unbelievable lag on COD Ghosts and Xbox One?

Is this all the time or variable?
My son tonight 2000 - 2100 was complaining of lag playing COD on a PS3 - which is normally OK, so I had a look and could plainly see why -
pinging bbc.co.uk 5pps looked like -
noki[~]$ ping -i 0.2 bbc.co.uk
PING bbc.co.uk (212.58.253.67): 56 data bytes
64 bytes from 212.58.253.67: icmp_seq=0 ttl=118 time=12.196 ms
64 bytes from 212.58.253.67: icmp_seq=1 ttl=118 time=11.894 ms
<snip good pings>
64 bytes from 212.58.253.67: icmp_seq=48 ttl=118 time=12.414 ms
64 bytes from 212.58.253.67: icmp_seq=49 ttl=118 time=916.273 ms
64 bytes from 212.58.253.67: icmp_seq=50 ttl=118 time=727.641 ms
64 bytes from 212.58.253.67: icmp_seq=51 ttl=118 time=527.956 ms
64 bytes from 212.58.253.67: icmp_seq=52 ttl=118 time=327.423 ms
64 bytes from 212.58.253.67: icmp_seq=53 ttl=118 time=127.143 ms
64 bytes from 212.58.253.67: icmp_seq=54 ttl=118 time=12.034 ms
<snip>
64 bytes from 212.58.253.67: icmp_seq=122 ttl=118 time=11.857 ms
64 bytes from 212.58.253.67: icmp_seq=123 ttl=118 time=12.045 ms
64 bytes from 212.58.253.67: icmp_seq=124 ttl=118 time=825.544 ms
64 bytes from 212.58.253.67: icmp_seq=125 ttl=118 time=625.528 ms
64 bytes from 212.58.253.67: icmp_seq=126 ttl=118 time=424.932 ms
64 bytes from 212.58.253.67: icmp_seq=127 ttl=118 time=224.292 ms
64 bytes from 212.58.253.67: icmp_seq=128 ttl=118 time=23.499 ms
<snip>
64 bytes from 212.58.253.67: icmp_seq=198 ttl=118 time=912.175 ms
64 bytes from 212.58.253.67: icmp_seq=199 ttl=118 time=723.210 ms
64 bytes from 212.58.253.67: icmp_seq=200 ttl=118 time=524.050 ms
64 bytes from 212.58.253.67: icmp_seq=201 ttl=118 time=323.385 ms
64 bytes from 212.58.253.67: icmp_seq=202 ttl=118 time=122.641 ms
64 bytes from 212.58.253.67: icmp_seq=203 ttl=118 time=11.655 ms
<snip>
64 bytes from 212.58.253.67: icmp_seq=215 ttl=118 time=12.740 ms
^C--- bbc.co.uk ping statistics ---
216 packets transmitted, 216 packets received, 0% packet loss
round-trip min/avg/max/stddev = 11.655/45.630/916.273/142.824 ms
I dropped the ppp connection in the hope that it was the gateway and another one would be better and so far so good - no COD lag reported and the bbc test is solid  -
312 packets transmitted, 312 packets received, 0% packet loss
round-trip min/avg/max/stddev = 11.431/12.195/16.192/0.388 ms
The bad gateway first hop was -
195.166.128.182
Currently connected to
195.166.128.184 and all is now OK.
dizzler
Dabbler
Posts: 18
Registered: 13-12-2011

Re: Unbelievable lag on COD Ghosts and Xbox One?

What do you mean by dropped the PPP connection ?
How do you change the gateway for online gaming
If your lagging , this gas been the case also with xbox 360
For 48 hrs
legume
Rising Star
Posts: 165
Thanks: 10
Registered: 21-07-2013

Re: Unbelievable lag on COD Ghosts and Xbox One?

It depends on your router - I am on FTTC so just log in to the technicolor and hit the disconnect button, wait 10 secs and then hit the connect button (same button changes name).
If you are adsl then maybe your router has something similar.
Doing this does not drop your sync, but if adsl and you don't mind forcing a resync you could always just power cycle the modem/router.
Getting on a different gateway isn't guaranteed, so you have to check before and after  either by traceroute/tracert and looking at the first hop outside your lan or looking here -
http://usertools.plus.net/@gateway/
dick:quote
elvenmunky
Dabbler
Posts: 18
Registered: 09-01-2013

Re: Unbelievable lag on COD Ghosts and Xbox One?

Well I looked into this further while scouring the net and I did a connection test from the console. It seems that me and other uk users are getting 150+ ms ping/latency. The general reply is that the ping servers are located somewhere in Seattle but I think it's something to do with that. The Americans are getting dedicated servers with decent ping whereas users outside of thr U.S. are suffering major lag...is what the jist of the posts on the xbox forum is.
As for the gateway thing I am on FTTC and my router is the Asus N66U so is it just a matter of doing a power cycle? I keep getting on the same gateway.
Is there any way of Plusnet prioritising online gaming or is that already in place?
legume
Rising Star
Posts: 165
Thanks: 10
Registered: 21-07-2013

Re: Unbelievable lag on COD Ghosts and Xbox One?

I don't know why you keep getting on the same g/w, I am on fttc also.
If possible find how to disconnect/connect ppp from your router - if you can't maybe wait a while after powering it down.
Plusnet do give games prio.
Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 164
Fixes: 3
Registered: 04-04-2007

Re: Unbelievable lag on COD Ghosts and Xbox One?

Quote from: elvenmunky
As for the gateway thing I am on FTTC and my router is the Asus N66U so is it just a matter of doing a power cycle? I keep getting on the same gateway.
Is there any way of Plusnet prioritising online gaming or is that already in place?

You need to restart the modem, rather than the router to get onto a different gateway.  (Unless you are using vDSL modem/router)
Gaming traffic is already prioritised on our network.  If the servers are hosted in the US, there will always be additional latency for the hop over the Atlantic, but it shouldn't vary a lot to cause problems
legume
Rising Star
Posts: 165
Thanks: 10
Registered: 21-07-2013

Re: Unbelievable lag on COD Ghosts and Xbox One?

In case you are interested this happened again tonight at 21:07
PS3 lag reported - I ping the BBC and see the same pattern of  lag as I previously posted, did a traceroute, which didn't complete -
3  lo0-central10.pcl-ag05.plus.net (195.166.128.186)  14.413 ms  14.421 ms  15.560 ms
4  link-b-central10.pcl-gw02.plus.net (212.159.2.17Cool  13.816 ms  13.653 ms  14.387 ms
5  xe-1-2-0.pcl-cr02.plus.net (212.159.0.210)  13.661 ms  15.543 ms  17.002 ms
6  ae1.ptw-cr02.plus.net (195.166.129.2)  17.572 ms  16.541 ms  16.471 ms
7  ae2.ptw-cr01.plus.net (195.166.129.4)  15.905 ms  11.959 ms  11.892 ms
disconnected ppp using button on technicolor gateway (fttc) reconnected and got a good gateway -
3  lo0-central10.pcl-ag07.plus.net (195.166.128.18Cool  15.619 ms  15.603 ms  17.561 ms
4  link-b-central10.pcl-gw02.plus.net (212.159.2.186)  49.039 ms  49.267 ms  49.252 ms
5  xe-9-0-0.pcl-cr02.plus.net (212.159.0.21Cool  13.539 ms  13.507 ms  14.035 ms
6  ae1.ptw-cr02.plus.net (195.166.129.2)  15.434 ms  14.030 ms  13.988 ms
7  ae2.ptw-cr01.plus.net (195.166.129.4)  13.984 ms  10.753 ms  15.234 ms
No more lag so far - I looked on the usage graphs page and noticed that pcl-ag07 currently has almost 3k more users than pcl-ag05 - was thinking that 05 would be the most loaded, but no, so maybe people are avoiding it!

Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 164
Fixes: 3
Registered: 04-04-2007

Re: Unbelievable lag on COD Ghosts and Xbox One?

If you are posting traceroutes, please paste them completely, rather than chopping them down.  Hard to see what's going on.
I can't see any problems reported in our graphing.  Also, where are you seeing 3k more users on PCL-AG07?
legume
Rising Star
Posts: 165
Thanks: 10
Registered: 21-07-2013

Re: Unbelievable lag on COD Ghosts and Xbox One?

Yea sorry about the trace - just trying to show the gateway really, further investigation shows it doesn't complete beyond what I posted as it uses UDP - in furure will post full from one that uses ICMP.
I got the figures for the gateways from the "Current"  that I saw last night (it was 38.x vs 41.x so maybe a bit < 3K)
http://www.plus.net/support/service/network_performance/broadband_bandwidth_usage.shtml
Looking now I see 05 is 38.51 max 38.78 and 07 is 40.47 max 41.43.
I have seen this issue 3 times now and that's possibly  low because no body here usually games at peak times.
Maybe I should script up some periodic ping test to monitor.
I did save the output of one of the two I did last night if you want to see all of -
ping -i 0.2 -c 500 bbc.co.uk &> bad-pings-131229
legume
Rising Star
Posts: 165
Thanks: 10
Registered: 21-07-2013

Re: Unbelievable lag on COD Ghosts and Xbox One?

This happened again a couple of days ago and this time the results were more interesting -
PS3 player reports lag to me I do ping and get results like posted above - drop ppp reconnect on different gateway and all is OK. Different to previous occurances because it was 00:45 so not really peak time.
Next day it happens again 19:15 I got a couple of ping runs showing the issue, one to www.plus.net this time. Drop ppp, reconnect, end up on same gw -  but the problem is still fixed.
So I can't any longer think this is a gateway issue.
I may get the technicolor out of the picture soon, so I will be able to see if it's that.
If not maybe this is an OR/BT Wholesale issue, Of course I don't know if a new PPP will/can be differently routed through them or not - I assume if I connect to the same G/W nothing is different from Plusnets point of view - apart from it being a new session?
legume
Rising Star
Posts: 165
Thanks: 10
Registered: 21-07-2013

Re: Unbelievable lag on COD Ghosts and Xbox One?

Looks like this was the technicolor - of course sods law may intervene to prove me wrong, in which case I will post again.
The issue I described has continued on and off since my last post - always shows on ping to eg. bbc.co.uk, always fixed by dropping the ppp whether or not it ends up on the same gateway.
A couple of weeks ago, I finally got round to  doing ppp direct into my gateway PC and it hasn't happened yet, so maybe it was something like the conntrack table/pppd on the technicolor getting "out of shape" over time.
It's possible my slightly lame setup (which was only supposed to be temporary) of nating my lan devices onto one IP which which was dmz on the technicolot  which natted again to public IP didn't help.
There is nothing on my lan like DHT that would always use a lot of conntracks, I've not looked  how many the PS3+COD uses, though.