Strange gaming since elected to switch to unlimited
Theres no need for pro its a waste of money, im a solid gamer and never use it. There is/was some known issues with lag on some gateways, we all from time to time get alittle spike or two thats normal for anyone but sometimes it can happen abit more often. The best thing to do is go here http://usertools.plus.net/ click on gateway checker bottom left, then report which gateway you are having lag with
Eg.. gateway known as ptn-ag04.
Then login into your router and disconnect then reconnect which will change gateways for you and should fix it.
I learned this from the guys here and it often works for me if i find a gatewy is having lag issues.
As far is im aware plusnet were replacing routers which would have fixed these issues, altho ive not seen any update on whats going on so far.
Also another thing to remember is that when playing bf3 (pc side) always join a Stesplace.co.uk server... i hear these servers have very low ping and pro players on them
Eg.. gateway known as ptn-ag04.
Then login into your router and disconnect then reconnect which will change gateways for you and should fix it.
I learned this from the guys here and it often works for me if i find a gatewy is having lag issues.
As far is im aware plusnet were replacing routers which would have fixed these issues, altho ive not seen any update on whats going on so far.
Also another thing to remember is that when playing bf3 (pc side) always join a Stesplace.co.uk server... i hear these servers have very low ping and pro players on them
Hi Ste i dont think its a bf3 prob or a GFX , i get it too 
my specs below
it seams to be only ppl i know on PN , friends on outher ISP look ok except them on sky which is alway poop aparently
my specs below it seams to be only ppl i know on PN , friends on outher ISP look ok except them on sky which is alway poop aparently
ptn-ag02 fine for games tonite
From Kelly last week
« Reply #70 on 12/02/2013, 17:06 »
Hey guys,
Thought I owed you a little bit of an explanation as to what's been going on.
Basically, we have some devices in our network that aren't performing to their specification. We've built the network design to be able to handle a certain amount of traffic flowing through each device, but they aren't handling it. What is happening is that at our peak time, when these devices reach a certain amount of traffic they start to fail, and ask the core routers between them and the internet to slow down the rate at which they are sending traffic. It is this slowing of the packets which you guys are seeing in the big spikes of latency on the thinkbroadband graphs.
Because the core router being asked to slow down in its transmission of data is before our traffic management platform, it is random as to what traffic is being affected. This is what's causing the increase of gaming and ping and traceroute latency, and the buffering on streaming.
We've been working closely with the vendor for the past few weeks to try and determine what is happening. Some of this work has required us to capture data from the platform directly while the problem was happening. This is why you've seen 15-30min spikes of the problems happening and then disappearing.
The vendor is still working on the problem, but we've made some changes to our network to try and prevent the issue from triggering, by placing additional devices in the network. These went active on Sunday and were brought into balance ready for the Monday night peak and thankfully we didn't see a return of the issue. We've more work to do on the platform to "bulk it up" to prevent this materialising as the network bandwidth grows while the vendor debugs and hopefully provides us a patch.
Some of the other issues you guys have been seeing aren't directly related to the problem. (I'm thinking the speed drops that Gus has seen, and some of the buffering, but not at peak). They could however be related to a change we made to tighten up some bandwidth controls to help control the recurrence of the problem. They could just be too tight.
So, tonight Dave is reversing these changes and I'm hoping that we should see much better performance across the network. As always, please hop on here and give us a good yell at if performance is still dodgy.
I'd be interested in seeing speed tests, traceroutes, TBB graphs, ping plots and always which gateways you believe are affected.
Oh, and before someone suggests it, this isn't to do with Unlimited. We'd be having the same problem even if we hadn't launched it Wink
« Reply #70 on 12/02/2013, 17:06 »
Hey guys,
Thought I owed you a little bit of an explanation as to what's been going on.
Basically, we have some devices in our network that aren't performing to their specification. We've built the network design to be able to handle a certain amount of traffic flowing through each device, but they aren't handling it. What is happening is that at our peak time, when these devices reach a certain amount of traffic they start to fail, and ask the core routers between them and the internet to slow down the rate at which they are sending traffic. It is this slowing of the packets which you guys are seeing in the big spikes of latency on the thinkbroadband graphs.
Because the core router being asked to slow down in its transmission of data is before our traffic management platform, it is random as to what traffic is being affected. This is what's causing the increase of gaming and ping and traceroute latency, and the buffering on streaming.
We've been working closely with the vendor for the past few weeks to try and determine what is happening. Some of this work has required us to capture data from the platform directly while the problem was happening. This is why you've seen 15-30min spikes of the problems happening and then disappearing.
The vendor is still working on the problem, but we've made some changes to our network to try and prevent the issue from triggering, by placing additional devices in the network. These went active on Sunday and were brought into balance ready for the Monday night peak and thankfully we didn't see a return of the issue. We've more work to do on the platform to "bulk it up" to prevent this materialising as the network bandwidth grows while the vendor debugs and hopefully provides us a patch.
Some of the other issues you guys have been seeing aren't directly related to the problem. (I'm thinking the speed drops that Gus has seen, and some of the buffering, but not at peak). They could however be related to a change we made to tighten up some bandwidth controls to help control the recurrence of the problem. They could just be too tight.
So, tonight Dave is reversing these changes and I'm hoping that we should see much better performance across the network. As always, please hop on here and give us a good yell at if performance is still dodgy.
I'd be interested in seeing speed tests, traceroutes, TBB graphs, ping plots and always which gateways you believe are affected.
Oh, and before someone suggests it, this isn't to do with Unlimited. We'd be having the same problem even if we hadn't launched it Wink
JamesM , its not your Rig its summat with PN 
i have been on Gateway ptn-ag02. for last 2 days & gaming has been fine, BF3 is all i play .
but like i said to Ste tonite we shouldnt have keep gateway hopping to get a decent connection , acording to Kelly last week they updated some of their network hopefully that eventually they will sort it out 
But like i have always said on this forum PN are Ace , except when we have the Odd hickup , i have faith they will sort it .
@ Kelly any updates on last weeks post ?
PS my Tbb meter shows when i am gaming the ping does rise , not a lot but it does
PS on fibre extra unlimited 73 down 17 up
.
i have been on Gateway ptn-ag02. for last 2 days & gaming has been fine, BF3 is all i play .
but like i said to Ste tonite we shouldnt have keep gateway hopping to get a decent connection , acording to Kelly last week they updated some of their network
hopefully that eventually they will sort it out But like i have always said on this forum PN are Ace , except when we have the Odd hickup , i have faith they will sort it .
@ Kelly any updates on last weeks post ?
PS my Tbb meter shows when i am gaming the ping does rise , not a lot but it does
PS on fibre extra unlimited 73 down 17 up
.
