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Strange gaming since elected to switch to unlimited

JamesM
Grafter
Posts: 1,103
Registered: 24-06-2009

Strange gaming since elected to switch to unlimited

Hi,
Since I switched to unlimited my gaming has been strange, before I could allways get the drop on people but now I can empty a full mag into them with no hit detection whatsoever. BF3 PC. Also the game seems to be running at half speed as though I am running through treacle. I have done a few restarts to try a different gateway and at the momment I am on ptw-ag04.
My stats all look the same.
Download speedachieved during the test was - 11.25 Mbps
For your connection, the acceptable range of speeds is 4 Mbps-21 Mbps.
IP Profile for your line is - 12.44 Mbps
Estimated line speed:10Mb (This may vary between 8Mb and 11.5Mb) - Checked on 2012-12-19 10:22:29
Current line speed: 11.9 Mb

Type                        Interleave Path
  Status                  SHOWTIME
                                  Downstream                    Upstream 
  Data rate(Kbps)          14104                          1203
  Noise Margin                    4                            5
  Output power(dBm)          12                          20
  Attenuation(dB)                28                          15

Infact this is the highest my rate @14104 has been since I switched to ADSL 2+.
64 REPLIES
Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

Re: Strange gaming since elected to switch to unlimited

If the gateway was a PCL before you gateway hopped, then it could be the current fault affecting you http://community.plus.net/forum/index.php/topic,111057.msg952996.html#msg952996
What I saw was in game pings going crazy with Lotro and streams 4OD/Iplayer/5player stuttering
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Plusnet Help Team
Plusnet Help Team
Posts: 17,624
Thanks: 610
Fixes: 158
Registered: 05-04-2007

Re: Strange gaming since elected to switch to unlimited

What kind of pings are you getting to servers? Is it happening with any other games?
IIRC BF3 is having a few server problems this week too that may be impacting things.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
JamesM
Grafter
Posts: 1,103
Registered: 24-06-2009

Re: Strange gaming since elected to switch to unlimited

My ping seems pretty stable Chris/Gus, always around 15 to 17 ingame. Between 11 and 13 on BBC.co.uk and the only real jump is sometimes it goes up from 5 to 25 on speedtest which is no big deal.  I did buy a BF3 add-on called Aftermath around the same time as I elected to switch to unlimited so this could be the problem. When I checked PunkBuster manually it said server version not installed (Aftermath seems to delete it), so I updated manually and this installed the server version.  I downloaded BF3 again to see if I could elect not to have aftermath to see if this fixed it, but Aftermath downloaded automatically. Maybe I will have to wait for the next BF3 patch.
I have just built a new computer so BF3 and ARMA 2 are the only games I have on at the moment and ARMA 2 is laggy by default lol, so unfortunately I can't say anything about other games. I will put MOH tier 1 on and see how I go.
Thanks.
St3
All Star
Posts: 2,391
Thanks: 383
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Registered: 13-07-2012

Re: Strange gaming since elected to switch to unlimited

i moved to unlimited last week and up until 10 mins ago my ping was 15 to 25 which im fine with, but 10 mins ago i got a huge ping of almost 300 for about 7 mins i had to leave the server.
I was on ag04 here is the info

So i jumped gateways and im now on ap06 and getting my correct speeds and ping again .. below
Win 10
i7 7700k
GTX 970
JamesM
Grafter
Posts: 1,103
Registered: 24-06-2009

Re: Strange gaming since elected to switch to unlimited

Cheers Ste,
I will swap gateways in the morning so I don't take too much of a speed hit mate.
rongtw
Seasoned Hero
Posts: 6,207
Thanks: 1,107
Fixes: 11
Registered: 01-12-2010

Re: Strange gaming since elected to switch to unlimited

i havent had probs with BF3  ptn-ag02. but some web pages load slow  Undecided
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Plusnet Help Team
Plusnet Help Team
Posts: 17,624
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Registered: 05-04-2007

Re: Strange gaming since elected to switch to unlimited

@ukste
We need the full gateway name, ie PCL-AG06 etc as the first part identifies which data centre it's in.
If this happens again can you check that?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
St3
All Star
Posts: 2,391
Thanks: 383
Fixes: 2
Registered: 13-07-2012

Re: Strange gaming since elected to switch to unlimited

i will do chris
Win 10
i7 7700k
GTX 970
JamesM
Grafter
Posts: 1,103
Registered: 24-06-2009

Re: Strange gaming since elected to switch to unlimited

It is getting worse, I can be shooting someone who is running on the spot, then they just warp to 20 yards away and shoot me. I can't go in vehicles because they move too fast for my connection, I can be running and I just keep juddering for a second then carry on again, then judder for a second.I have tried loads of different gateways and none make a difference. Ping is down as low as 11 on servers, noise margin is sat at 6 up and 6 down. Speed test shows 11+ download speed and 5-10 ping. I can't work it out.
I don't know if this relates but my old board had the marvell yukon ethernet driver and this one has intel. ?

JamesM
Grafter
Posts: 1,103
Registered: 24-06-2009

Re: Strange gaming since elected to switch to unlimited

OK seeing as I don't have any other games on, I tried streaming BBCi player. Before I could watch a whole programe without it buffering, I just put top gear on to see what happened and I can't get 3 seconds without it buffering. I did think it was BF3 to blame, but now I am leaning towards switching to unlimited.
Community Gaffer
Community Gaffer
Posts: 4,882
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Registered: 04-04-2007

Re: Strange gaming since elected to switch to unlimited

Undecided
Can you do a traceroute to the beeb and a speedtest or two?
Moderator
Moderator
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Registered: 11-01-2008

Re: Strange gaming since elected to switch to unlimited

I watched the latest top gear episode without buffering on an unlimited profile.
Will Moderate For Thanks
JamesM
Grafter
Posts: 1,103
Registered: 24-06-2009

Re: Strange gaming since elected to switch to unlimited

here you go Kelly, speed test looks OK
C:\Users\James>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:
 1    <1 ms    <1 ms    <1 ms  192.168.2.1
 2    13 ms    13 ms    12 ms  lo0-central10.pcl-ag03.plus.net [195.166.128.184
]
 3    20 ms    12 ms    12 ms  link12-central10.pcl-gw02.plus.net [84.93.249.86
]
 4    25 ms    12 ms    12 ms  xe-1-2-0.pcl-cr02.plus.net [212.159.1.6]
 5    18 ms    13 ms    18 ms  ae2.pcl-cr01.plus.net [195.166.129.6]
 6     *        *        *     Request timed out.
 7    12 ms    12 ms    14 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
 8     *        *        *     Request timed out.
 9    13 ms    14 ms    16 ms  ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
10    16 ms    18 ms    17 ms  132.185.255.60
11    12 ms    13 ms    14 ms  212.58.241.131
Trace complete.

C:\Users\James>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.241.131]
over a maximum of 30 hops:
 1    <1 ms    <1 ms    <1 ms  192.168.2.1
 2    19 ms    13 ms    13 ms  lo0-central10.pcl-ag03.plus.net [195.166.128.184
]
 3    16 ms    40 ms    21 ms  link12-central10.pcl-gw02.plus.net [84.93.249.86
]
 4    25 ms    19 ms    43 ms  xe-1-2-0.pcl-cr02.plus.net [212.159.1.6]
 5    24 ms    24 ms    25 ms  ae2.pcl-cr01.plus.net [195.166.129.6]
 6     *        *        *     Request timed out.
 7    15 ms    12 ms    12 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
 8     *        *        *     Request timed out.
 9    39 ms    26 ms    30 ms  ae1.er01.rbsov.bbc.co.uk [132.185.254.46]
10    18 ms    14 ms    19 ms  132.185.255.60
11    44 ms    41 ms    19 ms  212.58.241.131
Trace complete.


Before when I watched the BBCi player without it buffering, I was watching it wireless with my PS3, this time I watched it on my computer which is wired. As i said before I can't understand it. I have just built a new computer and the ethernet drivers and all the chipset drivers are up to date. I have tried a different router and that was the same, lagging really bad in BF3.
rongtw
Seasoned Hero
Posts: 6,207
Thanks: 1,107
Fixes: 11
Registered: 01-12-2010

Re: Strange gaming since elected to switch to unlimited

tonite had some bad laggs BF3 and about 9.45 lost connection totally on  ptw-ag02.
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .