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Still lagging out of games; online gaming help please

RyanGould
Grafter
Posts: 169
Registered: 24-11-2011

Still lagging out of games; online gaming help please

Ive been trying to play the xbox online again the past 2 days, despite having speeds of around 4 down and 0.33 up i am still lagging out of games or if i stay in a game its unplayable. looking at the connection bars the max i get is 3 bars but its normally around 2 and even 1 some games.
is there anything i can do from my end to stop this and speed up the connection?
Thanks
10 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Still lagging out of games; online gaming help please

Hi RyanGould,
Have you noticed if your NAT Type is set to either Open, Moderate or Strict? Also would you be able to comment on how you are connected to your Xbox (Wireless or through the Ethernet Cable)?
Chris Pettitt
Cloud Environments Engineer
RyanGould
Grafter
Posts: 169
Registered: 24-11-2011

Re: Still lagging out of games; online gaming help please

NAT type is open and the Xbox is wired with a 1 meter length of cat 5 cable into the router.
Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 164
Fixes: 3
Registered: 04-04-2007

Re: Still lagging out of games; online gaming help please

What game is it?
RyanGould
Grafter
Posts: 169
Registered: 24-11-2011

Re: Still lagging out of games; online gaming help please

COD4, WAW, MW2 + 3 and GTA sometimes. i cant get a lag free game on any
RyanGould
Grafter
Posts: 169
Registered: 24-11-2011

Re: Still lagging out of games; online gaming help please

Can i have my upload speed uncapped please?
Moderator
Moderator
Posts: 25,676
Thanks: 1,079
Fixes: 46
Registered: 14-04-2007

Re: Still lagging out of games; online gaming help please

It's unlikely there will be Digital Care presence on the forum until after Christmas.
Customer and Forum Moderator.
Product of the Tyrell Corporation
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Still lagging out of games; online gaming help please

Hi Ryan,
Order to uncap now placed and due to complete tomorrow for you Smiley
RyanGould
Grafter
Posts: 169
Registered: 24-11-2011

Re: Still lagging out of games; online gaming help please

oh nice one, thank you
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Still lagging out of games; online gaming help please

No worries, hope it helps Smiley
RyanGould
Grafter
Posts: 169
Registered: 24-11-2011

Re: Still lagging out of games; online gaming help please

my upload speed has doubled, thank you