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Steam problems today?

Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

Steam problems today?

Expecting a game update today and the client is reporting:
Error Code: -118 Unable to connect to server. Server may be offline or you may not be connected to the internet.
when trying to get the news page for any game.  It was working earlier when I left it running to update while I was out and now its not, so anyone else?
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
13 REPLIES
Community Veteran
Posts: 38,208
Thanks: 898
Fixes: 54
Registered: 15-06-2007

Re: Steam problems today?

no problem here but it was a bit slow to connect to my account
reece251
Grafter
Posts: 154
Registered: 19-03-2013

Re: Steam problems today?

This article may help you https://support.steampowered.com/kb_article.php?p_faqid=11 i had the same issue before and i found following these steps worked. Make sure steam is allowed through your firewall and also go to this link first as this may help. https://support.steampowered.com/kb_article.php?ref=7241-EYON-2343
Community Veteran
Posts: 3,181
Thanks: 19
Fixes: 2
Registered: 31-07-2007

Re: Steam problems today?

Seems it was the demand for borderlands 2 update, finally downloading it now
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
reece251
Grafter
Posts: 154
Registered: 19-03-2013

Re: Steam problems today?

Fair enough. Glad the issue has been resolved
deathtrap
Grafter
Posts: 1,063
Thanks: 4
Registered: 23-04-2013

Re: Steam problems today?

When are they going to define BL2  on the list of games, and teamspeak 3 as a voice app , as they are not on the list is the traffic being prioritised correctly for these and other games that are not on the defined games list ?
Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 164
Fixes: 3
Registered: 04-04-2007

Re: Steam problems today?

I suspect they are detected fine and just not on the list.  Are you experiencing issues with them?
deathtrap
Grafter
Posts: 1,063
Thanks: 4
Registered: 23-04-2013

Re: Steam problems today?

Not with BL2 (Steam) or Teamspeak 3  but there can be issues with an older game Tom clancy's rainbow six Vegas 2  sometimes there certainly would be during 8pm to 12am on the past 2 nights  last night the latency to the server  had doubled  during this time frame, I think i mentioned something  about it in my ticket
Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 164
Fixes: 3
Registered: 04-04-2007

Re: Steam problems today?

Hmm.  Need that wireshark really to have a good look.  Can upload it to a dropbox or something similar?
deathtrap
Grafter
Posts: 1,063
Thanks: 4
Registered: 23-04-2013

Re: Steam problems today?

Just sent links to the files to the Customer Support
Centre
Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 164
Fixes: 3
Registered: 04-04-2007

Re: Steam problems today?

I've nudged Dave to have a look
Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 164
Fixes: 3
Registered: 04-04-2007

Re: Steam problems today?

It doesn't look like there enough data on the third capture for us to see what's happening.  Can you do another wireshark of Vegas 2, from before starting the game for a minute of gameplay for us?
deathtrap
Grafter
Posts: 1,063
Thanks: 4
Registered: 23-04-2013

Re: Steam problems today?

Quote from: Kelly
Can you do another wireshark of Vegas 2, from before starting the game for a minute of gameplay for us?
That's what i did set wireshark running first and then started up the game logged in and did a seach for games in the lobby  then i created/hosted a game for around a minute so not sure why there isnt enough , but i will rinse and repeat to see if there's more data this time
Community Gaffer
Community Gaffer
Posts: 4,882
Thanks: 164
Fixes: 3
Registered: 04-04-2007

Re: Steam problems today?

Weird.  There didn't seem to be much traffic in the wireshark for the game.  Try again anyway, and lets see what we get.