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Steam problems today?

Gus
Aspiring Pro
Posts: 3,236
Thanks: 26
Fixes: 3
Registered: ‎31-07-2007

Steam problems today?

Expecting a game update today and the client is reporting:
Error Code: -118 Unable to connect to server. Server may be offline or you may not be connected to the internet.
when trying to get the news page for any game.  It was working earlier when I left it running to update while I was out and now its not, so anyone else?
FTTP 500 regrade from Tues 28th November
13 REPLIES 13
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Steam problems today?

no problem here but it was a bit slow to connect to my account
reece251
Grafter
Posts: 155
Registered: ‎19-03-2013

Re: Steam problems today?

This article may help you https://support.steampowered.com/kb_article.php?p_faqid=11 i had the same issue before and i found following these steps worked. Make sure steam is allowed through your firewall and also go to this link first as this may help. https://support.steampowered.com/kb_article.php?ref=7241-EYON-2343
Gus
Aspiring Pro
Posts: 3,236
Thanks: 26
Fixes: 3
Registered: ‎31-07-2007

Re: Steam problems today?

Seems it was the demand for borderlands 2 update, finally downloading it now
FTTP 500 regrade from Tues 28th November
reece251
Grafter
Posts: 155
Registered: ‎19-03-2013

Re: Steam problems today?

Fair enough. Glad the issue has been resolved
deathtrap
Grafter
Posts: 1,064
Thanks: 4
Registered: ‎23-04-2013

Re: Steam problems today?

When are they going to define BL2  on the list of games, and teamspeak 3 as a voice app , as they are not on the list is the traffic being prioritised correctly for these and other games that are not on the defined games list ?
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Steam problems today?

I suspect they are detected fine and just not on the list.  Are you experiencing issues with them?
Kelly Dorset
Ex-Broadband Service Manager
deathtrap
Grafter
Posts: 1,064
Thanks: 4
Registered: ‎23-04-2013

Re: Steam problems today?

Not with BL2 (Steam) or Teamspeak 3  but there can be issues with an older game Tom clancy's rainbow six Vegas 2  sometimes there certainly would be during 8pm to 12am on the past 2 nights  last night the latency to the server  had doubled  during this time frame, I think i mentioned something  about it in my ticket
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Steam problems today?

Hmm.  Need that wireshark really to have a good look.  Can upload it to a dropbox or something similar?
Kelly Dorset
Ex-Broadband Service Manager
deathtrap
Grafter
Posts: 1,064
Thanks: 4
Registered: ‎23-04-2013

Re: Steam problems today?

Just sent links to the files to the Customer Support
Centre
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Steam problems today?

I've nudged Dave to have a look
Kelly Dorset
Ex-Broadband Service Manager
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Steam problems today?

It doesn't look like there enough data on the third capture for us to see what's happening.  Can you do another wireshark of Vegas 2, from before starting the game for a minute of gameplay for us?
Kelly Dorset
Ex-Broadband Service Manager
deathtrap
Grafter
Posts: 1,064
Thanks: 4
Registered: ‎23-04-2013

Re: Steam problems today?

Quote from: Kelly
Can you do another wireshark of Vegas 2, from before starting the game for a minute of gameplay for us?
That's what i did set wireshark running first and then started up the game logged in and did a seach for games in the lobby  then i created/hosted a game for around a minute so not sure why there isnt enough , but i will rinse and repeat to see if there's more data this time
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Steam problems today?

Weird.  There didn't seem to be much traffic in the wireshark for the game.  Try again anyway, and lets see what we get.
Kelly Dorset
Ex-Broadband Service Manager