Selective latency issues

[#1]

I have been reporting it for years, most routing to USA but 

[#2]

Same issue here (BT customer). It has been going on for at least 6 months, on and off.

 
 4  31.55.187.156 (31.55.187.156)  26.780 ms  29.893 ms  29.308 ms
 5  195.99.127.164 (195.99.127.164)  26.885 ms 195.99.127.168 (195.99.127.168)  31.300 ms 195.99.127.166 (195.99.127.166)  28.043 ms
 6  195.99.127.0 (195.99.127.0)  37.859 ms  35.093 ms 195.99.127.62 (195.99.127.62)  36.372 ms
 7  transit2-xe-0-1-0.ilford.ukcore.bt.net (194.72.20.250)  30.542 ms  30.494 ms  31.433 ms
 8  t2c4-xe-9-3-0-0.uk-ilf.eu.bt.net (166.49.168.125)  31.510 ms t2c4-xe-9-1-0-0.uk-ilf.eu.bt.net (166.49.168.117)  27.823 ms t2c4-xe-9-3-0-0.uk-ilf.eu.bt.net (166.49.168.125)  30.412 ms
 9  xe-8-3-3.edge3.London1.Level3.net (195.50.124.73)  32.131 ms  30.367 ms  28.435 ms
10  ae-7-7.car1.Luxembourg1.Level3.net (4.69.148.225)  40.678 ms  41.769 ms  34.610 ms
11  212.73.249.30 (212.73.249.30)  132.153 ms  132.485 ms  131.072 ms

[#3]

Yet again another post showing evidence of cr@p performance from Level 3.
See this thread as well:
http://community.plus.net/forum/index.php/topic,135623.16.html
Nothing seems to have progressed over the last few months, with no acknowledgement from PN staff as to what they are doing on this matter.
To be honest PN staff seem to just turn a blind eye to this part of the forum and let other users help their customers, when the majority of issues are with PN router & service. This is still part of the support forum section and so should still receive support from PN staff, but little advice from them seems to occur.