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Rediculous ping in some online games

Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Rediculous ping in some online games

Quote from: kil2k
................. I can't remember exactly what the speed limitations were on my package, and it's info that isn't on the site any more. ............

Try this http://www.plus.net/support/broadband/products/archive/bb_premier1.shtml
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: Rediculous ping in some online games

Quote from: kil2k
............................... I have no idea what their customer service is like, and I doubt it will be anywhere near as good................................

It's supposedly shit and expensive if you want tech support, you also need to check on what traffic throttling they do.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Rediculous ping in some online games

Hiya,
As has been mentioned, if you raise a ticket with your Wireshark capture attached, we can then prioritise your gaming traffic accordingly.  The traffic is being misclassified, which is wrong.
kil2k
Dabbler
Posts: 16
Registered: ‎13-02-2008

Re: Rediculous ping in some online games

Already done. Just have to wait a week or so now to see if it makes any difference.
kil2k
Dabbler
Posts: 16
Registered: ‎13-02-2008

Re: Rediculous ping in some online games

No difference yet. From about 3-4pm until 11pm-12am the game is still unplayable, and that's IF I can connect in the first place.
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: Rediculous ping in some online games

whats it being picked up as on wireshark now?
swider
Dabbler
Posts: 21
Registered: ‎24-03-2009

Re: Rediculous ping in some online games

I've got the same with UT GOTY and possibly with PS3 games. Up to 4 pm everything is ok, but later the server browser showes that my ping is low e.g. 40ms but when I join game i have ping 400-8000ms (values for UT GOTY)
kil2k
Dabbler
Posts: 16
Registered: ‎13-02-2008

Re: Rediculous ping in some online games

Still crazy ping. Guess i'll re-download / install Wireshark and see if it's been fixed...
kil2k
Dabbler
Posts: 16
Registered: ‎13-02-2008

Re: Rediculous ping in some online games

Well, looks like nothing has been done even after submitting a ticket and attaching the Wireshark info.
Internet Protocol, Src: 77.95.25.68 (77.95.25.68), Dst: 192.168.1.5 (192.168.1.5)
Differentiated Services Field: 0x40 (DSCP 0x10: Class Selector 2; ECN: 0x00)
Nice.
I've attached another Wireshark capture to the same ticket I submitted on the 18th.
kil2k
Dabbler
Posts: 16
Registered: ‎13-02-2008

Re: Rediculous ping in some online games

How long should I expect to wait???
Internet Protocol, Src: 77.95.25.71 (77.95.25.71), Dst: 192.168.1.5 (192.168.1.5)
Differentiated Services Field: 0x40 (DSCP 0x10: Class Selector 2; ECN: 0x00)
For some reason the ping was fine for a couple of days last week, and today it's about 4.5k. The traffic is still unclassified, and the ticket I submitted [ID: 28228275] hasn't been updated by PlusNet since the 24th March.
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: Rediculous ping in some online games

its bein about 2 weeks now. i would of thought this sig would bein or soon to go live.
i am sure jameseh or another helpful soul will get a update on this for you.
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Rediculous ping in some online games

Sorry - I'll try and find out where we are with this one.