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Problems playing Mario Kart 8 online

matharding
Newbie
Posts: 1
Registered: 18-07-2014

Problems playing Mario Kart 8 online

Hi there, I keep getting constant disconnections when playing Mario Kart 8 online.  Can you please advise as to what might be going wrong?  Thanks.
2 REPLIES
demonix01
Grafter
Posts: 32
Registered: 18-07-2014

Re: Problems playing Mario Kart 8 online

If I remember correctly, there were mentions of online issues in MK8 on the official nintendo magazine forums, and if I also remember correctly the problem is at nintendo's end so there's likely nothing that can be done until they sort out the issues (unfortunately, I can't find the thread so I can't confirm if what I remember is accurate).
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: Problems playing Mario Kart 8 online

Hi matharding,
Really sorry for the delayed response here. I've taken a look over your connection as a precaution following demonix01's comments about the issues Nintendo have been having.
I actually think there could be a problem with your connection. Please see the connection graph below:
<img src="http://community.plus.net/visualradius/generated/image14060453926005.png"/>
Do any of the drops coincide when you've had issues at all?
Your connection is currently <a href="http://community.plus.net/library/broadband/broadband-faults-guide-banding-guide/">Banded</a> which is slowing your connection down, but keeping it stable and stopping it from dropping out.
Are you using any extension cabling within your property or does the router connected directly into a telephone socket?
Note: Banding currently (3M-6M)
Chris Pettitt
Cloud Environments Engineer