Port Forwarding
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- Re: Port Forwarding
Port Forwarding
22-05-2013 1:09 PM
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recently moved to PlusNet and ever since i've had nothing but problems with gaming on the PS3. So much so, it's unusable.
I phoned customer support last week to discuss it and i've setup Port Forwarding due to my game (Black Ops 2 on the PS3) being disconnected all the time. Yet still it's doing it. I can't stay in one game at all, even though I setup the forwarding thing I'm getting ridiculously annoyed and i've never had to do anything like this before EVER it's just PlusNet so far. I've previously been with BT & O2 Home broadband.
Can anyone shed some light on some reliable Ports I can use for the network please?
Not a happy customer so far,
Mike.
Re: Port Forwarding
22-05-2013 1:21 PM
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Ex-Broadband Service Manager
Re: Port Forwarding
22-05-2013 1:25 PM
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Re: Port Forwarding
23-05-2013 10:04 AM
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Something tells me there has been a change with plusnet with the traffic management or something along those lines that they are not willing to tell their customers.
They will more than likely ask you to change channels on your router, send you out a new router and then advise you to buy a new router which cost upwards of £100 which is ridiculous!
But if I was you, I would not hold your breath on getting this sorted any time soon!
Re: Port Forwarding
23-05-2013 10:05 AM
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We've been growing out the network kit over the past few months, but last night was the first "change" in the platform and it certainly shouldn't cause disconnections.
Is there any patterns to it?
Ex-Broadband Service Manager
Re: Port Forwarding
23-05-2013 10:08 AM
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@DeanWheddon
I've asked Chris Purvey to get in touch, I've got a suggestion we can try to see if we can eliminate the router from the equation without you having to spend money buying a new one.
Re: Port Forwarding
24-05-2013 11:03 AM
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As for a fix, I can't see one being given.
Probably going to cancel the service later today.
Re: Port Forwarding
24-05-2013 11:28 AM
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Re: Port Forwarding
24-05-2013 11:44 AM
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Are you around today to try this?
Just to add..... You're currently on a gateway that would enable us to monitor the traffic, so if you could not do any disconnections prior to us arranging this it would help.
Re: Port Forwarding
24-05-2013 12:12 PM
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Re: Port Forwarding
24-05-2013 2:12 PM
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As discussed, when you see that you're having any issues when gaming it would be idea if you were able to capture a wireshark, Dave has explained how to configure your router for this here.
Re: Port Forwarding
29-05-2013 12:15 PM
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Re: Port Forwarding
29-05-2013 1:08 PM
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Re: Port Forwarding
29-05-2013 4:18 PM
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Re: Port Forwarding
30-05-2013 11:52 AM
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Just very annoying and lost all interest in staying with PlusNet at the moment...
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