cancel
Showing results for 
Search instead for 
Did you mean: 

Poor Ping?

maphisto2000
Grafter
Posts: 26
Registered: 23-11-2009

Poor Ping?

Anybody else had their ping times increase in the past two days?
My ping to news.bbc.co.uk has gone from 18ms/20ms to 38ms/40ms and speedtest to the milton keynes server from 36/38ms to 48/50ms.
41 REPLIES
Woody3600
Grafter
Posts: 113
Registered: 07-12-2009

Re: Poor Ping?

Yeah mine's gone haywire the past 2 days, had been fine for a about 3 weeks previously though, thought they'd solved it, evidently not  Angry
maphisto2000
Grafter
Posts: 26
Registered: 23-11-2009

Re: Poor Ping?

3 days on and still no improvement. I've gateway hopped a couple of times and the high ping seems the same.
Speedtests are fine, I just can't understand why my ping has doubled overnight.
Azagoth
Grafter
Posts: 613
Thanks: 1
Registered: 01-08-2007

Re: Poor Ping?

Yeah, over the last couple of days my ping in WoW has shot up from the usual 40ms-80ms to well over 500ms. 
Community Veteran
Posts: 1,850
Registered: 04-04-2007

Re: Poor Ping?

Can you post up a trace to the server (s) so we can see where the latency is?
maphisto2000
Grafter
Posts: 26
Registered: 23-11-2009

Re: Poor Ping?

tracert plus.net
  1    81 ms    99 ms    99 ms  dsldevice.lan
  2    41 ms    40 ms    41 ms  lo0-central2.pcl-ag04.plus.net [195.166.128.242]
  3    41 ms    41 ms    40 ms  gi1-12-421.pcl-gw01.plus.net [84.92.6.232]
  4    55 ms    53 ms    59 ms  gi5-8.ptp-cr01.plus.net [84.93.224.48]
  5    59 ms    69 ms  291 ms  vlan400.pih-gw3.plus.net [84.93.224.51]
  6    52 ms    57 ms    52 ms  if25.pih-lb04.plus.net [212.159.0.18]
  7    51 ms    50 ms    50 ms  portal.plus.net [212.159.8.2]
tracert plus.net
1    18 ms    99 ms    99 ms  dsldevice.lan
2    41 ms    41 ms    41 ms  lo0-central2.pcl-ag04.plus.net [195.166.128.242]
3    41 ms    41 ms    41 ms  gi1-12-421.pcl-gw01.plus.net [84.92.6.232]
4    52 ms    51 ms    53 ms  gi5-8.ptp-cr01.plus.net [84.93.224.48]
5    55 ms    51 ms    51 ms  vlan400.pih-gw3.plus.net [84.93.224.51]
6    52 ms  175 ms  106 ms  if25.pih-lb04.plus.net [212.159.0.18]
7    62 ms    50 ms    51 ms  portal.plus.net [212.159.8.2]
maphisto2000
Grafter
Posts: 26
Registered: 23-11-2009

Re: Poor Ping?

An hour later...
Tracing route to plus.net [212.159.8.2]
over a maximum of 30 hops:
  1    68 ms    99 ms    99 ms  dsldevice.lan
  2    42 ms    43 ms    42 ms  lo0-central2.pcl-ag04.plus.net [195.166.128.242]
  3  110 ms  213 ms  209 ms  gi1-12-421.pcl-gw01.plus.net [84.92.6.232]
  4    50 ms    52 ms    50 ms  gi5-8.ptp-cr01.plus.net [84.93.224.48]
  5    53 ms    49 ms    49 ms  vlan400.pih-gw3.plus.net [84.93.224.51]
  6    48 ms    48 ms    49 ms  if25.pih-lb04.plus.net [212.159.0.18]
  7    49 ms    48 ms    48 ms  portal.plus.net [212.159.8.2]
Trace complete.
  1    23 ms    99 ms    99 ms  dsldevice.lan
  2    46 ms    49 ms    43 ms  lo0-central2.pcl-ag04.plus.net [195.166.128.242]
  3    74 ms  214 ms  211 ms  gi1-12-421.pcl-gw01.plus.net [84.92.6.232]
  4    50 ms    51 ms    49 ms  gi5-8.ptp-cr01.plus.net [84.93.224.48]
  5    50 ms    48 ms    50 ms  vlan400.pih-gw3.plus.net [84.93.224.51]
  6    49 ms    51 ms    52 ms  if25.pih-lb04.plus.net [212.159.0.18]
  7    51 ms  118 ms    87 ms  portal.plus.net [212.159.8.2]
Trace complete.
GixerBoy75
Dabbler
Posts: 17
Registered: 07-01-2010

Re: Poor Ping?

I'm glad it wasn't me that suffered then. It had been good recently but here's a tracert I've just taken:-
tracert www.bbc.co.uk
  1    <1 ms    <1 ms    <1 ms  DD-WRT [192.168.0.1]
  2    3 ms    1 ms    1 ms  mygateway1.ar7 [192.168.1.1]
  3    52 ms    48 ms    54 ms  rb3-lo1.core.global.net.uk [80.189.99.243]
  4    98 ms  103 ms  109 ms  rb2-ge0-3v405.core.global.net.uk [80.189.99.209]
  5  111 ms  101 ms    61 ms  po2.pte-gw1.plus.net [212.159.2.113]
  6    79 ms    89 ms    90 ms  vl22.thn-gw1.plus.net [212.159.4.3]
  7    37 ms    41 ms    41 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
  8  105 ms  121 ms    72 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  9  179 ms  196 ms  200 ms  212.58.238.133
10    37 ms    33 ms    35 ms  te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
11    51 ms    51 ms    47 ms  212.58.255.12
12    79 ms    81 ms    63 ms  www.bbc.co.uk [212.58.246.161]
Trace complete.
ping www.bbc.co.uk
Pinging www.bbc.co.uk [212.58.246.161] with 32 bytes of data:
Reply from 212.58.246.161: bytes=32 time=61ms TTL=54
Reply from 212.58.246.161: bytes=32 time=33ms TTL=54
Reply from 212.58.246.161: bytes=32 time=41ms TTL=54
Reply from 212.58.246.161: bytes=32 time=33ms TTL=54
Ping statistics for 212.58.246.161:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 33ms, Maximum = 61ms, Average = 42ms
tracert www.bbc.co.uk
Tracing route to www.bbc.co.uk [212.58.246.161]
over a maximum of 30 hops:
  1    1 ms    1 ms    <1 ms  DD-WRT [192.168.0.1]
  2    1 ms    1 ms    1 ms  mygateway1.ar7 [192.168.1.1]
  3    60 ms    53 ms    52 ms  rb3-lo1.core.global.net.uk [80.189.99.243]
  4    67 ms    59 ms    52 ms  rb2-ge0-3v405.core.global.net.uk [80.189.99.209]
  5    46 ms    48 ms    56 ms  po2.pte-gw1.plus.net [212.159.2.113]
  6    68 ms    60 ms    54 ms  vl22.thn-gw1.plus.net [212.159.4.3]
  7  180 ms  230 ms  211 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
  8    39 ms    35 ms    32 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  9    57 ms    63 ms    62 ms  212.58.238.133
10    48 ms    36 ms    33 ms  te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
11    34 ms    33 ms    40 ms  212.58.255.12
12    51 ms    40 ms    33 ms  www.bbc.co.uk [212.58.246.161]
Trace complete.
maphisto2000
Grafter
Posts: 26
Registered: 23-11-2009

Re: Poor Ping?

Are these problems at plus.net's end?
Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    92 ms    99 ms    99 ms  dsldevice.lan
  2    40 ms    40 ms    40 ms  lo0-central2.pcl-ag03.plus.net [195.166.128.239]
  3  105 ms    40 ms  250 ms  gi1-9-321.pcl-gw01.plus.net [84.92.6.72]
  4  121 ms    40 ms  250 ms  te2-1.pcl-gw02.plus.net [212.159.1.114]
  5  143 ms  223 ms  217 ms  te2-2.thn-gw2.plus.net [212.159.0.190]
  6  249 ms  205 ms  222 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  7    40 ms    42 ms    40 ms  212.58.238.133
  8    39 ms    38 ms    41 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete.
Bustermagic
Grafter
Posts: 88
Registered: 17-12-2009

Re: Poor Ping?

Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:
  1    50 ms    99 ms    98 ms  dsldevice.lan [192.168.1.254]
  2    34 ms    47 ms    52 ms  lo0-central1.pcl-ag03.plus.net [195.166.128.238]
  3    59 ms  163 ms  212 ms  gi1-6-311.pcl-gw01.plus.net [84.92.6.64]
  4    27 ms    29 ms    30 ms  te2-1.pcl-gw02.plus.net [212.159.1.114]
  5    26 ms    31 ms    29 ms  te2-2.thn-gw2.plus.net [212.159.0.190]
  6    30 ms    31 ms    27 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  7    27 ms    29 ms    28 ms  212.58.238.149
  8    37 ms    30 ms    27 ms  virtual-vip.thdo.bbc.co.uk [212.58.224.138]
Trace complete
sharpyuk
Grafter
Posts: 69
Registered: 27-02-2010

Re: Poor Ping?

Here is mine, all seems ok
Tracing route to www-fmt.bbc.net.uk [212.58.246.159]
over a maximum of 30 hops:
  1    1 ms    <1 ms    <1 ms  192.168.2.1
  2    18 ms    12 ms    18 ms  lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]
  3    18 ms    11 ms    16 ms  gi2-2-204.ptn-gw02.plus.net [84.92.3.93]
  4    15 ms    15 ms    11 ms  te2-2.pte-gw2.plus.net [212.159.1.106]
  5    14 ms    14 ms    14 ms  vl23.thn-gw2.plus.net [212.159.4.20]
  6    14 ms    17 ms    11 ms  rt0.thdo.bbc.co.uk [212.58.239.25]
  7    11 ms    10 ms    10 ms  212.58.238.133
  8    23 ms    22 ms    18 ms  te12-1.hsw0.cwwtf.bbc.co.uk [212.58.239.222]
  9    38 ms    13 ms    12 ms  212.58.255.12
10    52 ms    32 ms    13 ms  fmt-vip02.cwwtf.bbc.co.uk [212.58.246.159]
Trace complete.
Bustermagic
Grafter
Posts: 88
Registered: 17-12-2009

Re: Poor Ping?

Tracing route to portal.plus.net [212.159.9.2]
over a maximum of 30 hops:
  1    50 ms    99 ms    98 ms  dsldevice.lan [192.168.1.254]
  2    29 ms    44 ms    29 ms  lo0-central1.pcl-ag03.plus.net [195.166.128.238]
  3  155 ms  234 ms  205 ms  gi1-6-311.pcl-gw01.plus.net [84.92.6.64]
  4    35 ms    48 ms    38 ms  gi5-8.ptp-cr01.plus.net [84.93.224.48]
  5    41 ms    37 ms    35 ms  vlan2657.ptp-elb01.plus.net [84.93.224.36]
  6    40 ms    44 ms    42 ms  portal.plus.net [212.159.9.2]
Trace complete.
Bustermagic
Grafter
Posts: 88
Registered: 17-12-2009

Re: Poor Ping?

On Pro with FAST mode ie no interleaving.
Pinging bbc.co.uk [212.58.224.138] with 32 bytes of data:
Reply from 212.58.224.138: bytes=32 time=72ms TTL=121
Reply from 212.58.224.138: bytes=32 time=56ms TTL=121
Reply from 212.58.224.138: bytes=32 time=60ms TTL=121
Reply from 212.58.224.138: bytes=32 time=26ms TTL=121
Ping statistics for 212.58.224.138:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 26ms, Maximum = 72ms, Average = 53ms
Bustermagic
Grafter
Posts: 88
Registered: 17-12-2009

Re: Poor Ping?

I've seen on another post that SharpyUK has a Premium account.  I was therefore wondering what package/account everyone else is on, I am on Pro and have seen al few others with the same problem who are also on Pro.  Could this be a traffic management problem for Pro users Undecided
sharpyuk
Grafter
Posts: 69
Registered: 27-02-2010

Re: Poor Ping?

@Bustermagic
Yes i am on Premium, and to be honest its fine.  But from my understanding, Pro has no traffic shaping
Also Buster, i notice you have a high ping rate on your first hop;
1    50 ms    99 ms    98 ms  dsldevice.lan [192.168.1.254
Which i imagine is your gateway and supprised that being internal, its such a high ping... could this not be lag on your network?