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Plusnet Pro

kevinneilldsl
Grafter
Posts: 127
Registered: ‎08-03-2012

Plusnet Pro

Hi, i'm thinking about getting Plusnet Pro.. how do i order? Can i order online? or is it just by Phone?
Thanks
7 REPLIES 7
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Plusnet Pro

If you log in to the members centre on our website and go to the 'add ons' section you can add it from there.
Hope that helps.
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Plusnet Pro

Hi kevinneilldsl
You can add it to your account through the member centre.    Go to https://portal.plus.net/index_portal.html?home=login and login.   Click on "add-ons" in the menu bar at the top of the page and you'll see where you can add it.
Kelly Dorset
Ex-Broadband Service Manager
kevinneilldsl
Grafter
Posts: 127
Registered: ‎08-03-2012

Re: Plusnet Pro

Ok added it thanks.. i'll be billed a extra 5 pounds now? kool..  Thanks
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Plusnet Pro

£5 pro-rata for the first month (depending on how far you are through it) - then £5 per month thereafter
kevinneilldsl
Grafter
Posts: 127
Registered: ‎08-03-2012

Re: Plusnet Pro

thanks for.. info
kevinneilldsl
Grafter
Posts: 127
Registered: ‎08-03-2012

Re: Plusnet Pro

Anything i need to do? Reset my router etc.. Smiley
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Plusnet Pro

Nothing at all as the profile is applied withing the Plusnet systems and doesn't affect your connection.
However if you do a quick check - downloading a file while the restrictions would have applied - you will be able to see if all is as it should be. If it isn't then a router disconnect/reconnect from Plusnet (not the exchange) should fix it