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Ping problems

callumx
Grafter
Posts: 27
Registered: 01-09-2007

Ping problems

Hi , i've just swapped broadband provider's from aol to plusnet. I was on aol at 2MB connection and my ms was 25-30 to a uk serevr, but since i joined plusnet way option 3 8MB As they say best 1 for gaming is 50-60 MS  Embarrassed I'm wondering if any 1 can help me so i can get my ping back to how it was.
Games i play are.
Return To Castle Wolfenstien
Enemy Territory.
Thanks now.
19 REPLIES
Will
Grafter
Posts: 44
Registered: 19-08-2007

Re: Ping problems

Turn interleaving off through your member center control panel and this will drop your ping again.
It takes 24 hours to deactivate.
callumx
Grafter
Posts: 27
Registered: 01-09-2007

Re: Ping problems

Ok mate thanks , i'll give it ago! Smiley
paulby
Grafter
Posts: 1,619
Registered: 26-07-2007

Re: Ping problems

If you can't find the link on your control panel (it isn't always there) you can get interleaving turned off by filling in a request here.
callumx
Grafter
Posts: 27
Registered: 01-09-2007

Re: Ping problems

I can't find control panel :/ :O
paulby
Grafter
Posts: 1,619
Registered: 26-07-2007

Re: Ping problems

It's here.  If you can't find the interleaving control there just click on the link in my other post above.
callumx
Grafter
Posts: 27
Registered: 01-09-2007

Re: Ping problems

Okay thanks Smiley sent a post to them. So does this mean i will go form 8Mb back to 2Mb so my ping will be better :X ?
paulby
Grafter
Posts: 1,619
Registered: 26-07-2007

Re: Ping problems

No, you'll stay on 8 Meg.
You can find an explanation of interleaving here.
callumx
Grafter
Posts: 27
Registered: 01-09-2007

Re: Ping problems

Ok, so ping will def go lower? Thanks alot fo rthis anyway paulby!
paulby
Grafter
Posts: 1,619
Registered: 26-07-2007

Re: Ping problems

Your pings should reduce by 20-40ms.
callumx
Grafter
Posts: 27
Registered: 01-09-2007

Re: Ping problems

When will i find out when its done , will i get an email or somthing?
paulby
Grafter
Posts: 1,619
Registered: 26-07-2007

Re: Ping problems

Did you use your control panel or the request form?
If you used the request form, you should get a reply to your ticket here.
You could also keep an eye on your router stats which should show a change from "interleave" to "fast path".  If you post up your router details someone should be able to tell how to get the info (likewise if you've got a USB modem), or have a look here and see if yours is listed.
Will
Grafter
Posts: 44
Registered: 19-08-2007

Re: Ping problems

I dont think you get a reply. Unless mine is still not deactivated.
I requested it on tuesday and I have had no confirmation.
Unfortunately my router doesn't tell me if it's on or off. But I do ping at 35 ish to French CSS servers.
paulby
Grafter
Posts: 1,619
Registered: 26-07-2007

Re: Ping problems

I got a reply to my ticket when I used the request form linked above (my connection settings panel didn't have - and still doesn't have - the option to change interleaving).
I suppose that it depends on which way you request the change.
callumx
Grafter
Posts: 27
Registered: 01-09-2007

Re: Ping problems

I thought it only took up to 24 hours? he says up to 10 days lawl.