Ping problems - whats going on? Seriously getting annoyed.
Interleaving is a kind of error correction on ADSL and helps to provide a good signal under poor conditions.
However the downside is that it increases ping times, a disadvantage in gaming.
You can request to have it turned off in a ticket although if you can catch the eye of a Comms Team member....all the better.
However the downside is that it increases ping times, a disadvantage in gaming.
You can request to have it turned off in a ticket although if you can catch the eye of a Comms Team member....all the better.
Quote from: dungeonmstr How much longer can this possibly go on for? It's a waste of time even trying to play an FPS game online competitively. I can't believe my gaming habits are being decided for me by my ISP.
Consistently high pings above 200ms doesn't seem synonymo9us top me of the problems we've been having with the network. Just a thought but are you running any other applications in the background as you're gaming. I've checked you data transfer figures and there were quite a few days throughout November where you've uploaded in excess of a gigabyte of data (sometimes close to 2GB). To do that you'd need to be going flat out for at least a third of the day. If you're doing this whilst your gaming then it's going to have a detrimental impact on your gaming.
@Taylor3, your account looks OK. Are your pings consistently high or do they intermittently spike as you're playing?
Quote from: Bob
Quote from: dungeonmstr How much longer can this possibly go on for? It's a waste of time even trying to play an FPS game online competitively. I can't believe my gaming habits are being decided for me by my ISP.
Consistently high pings above 200ms doesn't seem synonymo9us top me of the problems we've been having with the network. Just a thought but are you running any other applications in the background as you're gaming. I've checked you data transfer figures and there were quite a few days throughout November where you've uploaded in excess of a gigabyte of data (sometimes close to 2GB). To do that you'd need to be going flat out for at least a third of the day. If you're doing this whilst your gaming then it's going to have a detrimental impact on your gaming.
The occasion when the pings were over 200ms was a one-off, and unrelated to anything else running on my network.
Bandwidth-intensive tasks on my network are scheduled to run overnight, through to midday (basically any time in which our peer-to-peer bandwidth isn't throttled). With an upload cap of 37kbps, which is the maximum I ever set, it only takes 12 hours to upload 1.6GB, which seems about right (considering the overheads of other applications) for the usage figures you provided. I usually don't game during this period, but if I do, I stop said tasks first. I even go as far as removing all my computers from the network when I'm gaming, to be absolutely sure that they are not interfering.
My entire set up right now is identical to how it was with my previous ISP. There was no great variation in latency like there has been over the past few weeks with Plusnet.
Fortunately, over the past few days things have been relatively good when I've checked it out (others have reported the same) and so hopefully we are nearing the end of what has been a very unsatisfactory period. I appreciate all the feedback we receive and would happily say that Plusnet have excellent levels of communication and support across all sorts of mediums.
Talor I would still raise a ticket to have your interleaving turned off: https://portal.plus.net/wizard/index.html?Ea82ChdSAqqwtYJcjZV%2Fjl8BeHfnW7ogQYILXVCBFsnFyRVJeEpVZrrG...; It made a huge difference to my evening pings, the quiter your line the better the result!
After good pings for the last week now, this evening high pings are vack 
gonna try reset router to switch gateway to see if it helps.
gonna try reset router to switch gateway to see if it helps.
Little higher tonight yeah but overall pretty good for the last few days, keep it up Plusnet! 
No its not just you. 
After a week of pretty reasonable pings (other than a reboot very occasionally to change gateways) its now back to where it was a couple of weeks ago
1 <1 ms <1 ms <1 ms 192.168.0.1
2 66 ms 209 ms 189 ms lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
3 127 ms 75 ms 71 ms vl604.thn-gw1.plus.net [84.92.4.169]
4 131 ms 71 ms 125 ms lonap1.enta.net [193.203.5.134]
5 77 ms 93 ms 65 ms Transit-enta.KillerCreation.co.uk [62.249.255.]
6 81 ms 73 ms 65 ms 217.146.94.6 [217.146.94.6]
7 74 ms 103 ms 75 ms Service.alpha-networks.co.uk [217.146.93.119]
Trace complete.
After a week of pretty reasonable pings (other than a reboot very occasionally to change gateways) its now back to where it was a couple of weeks ago
1 <1 ms <1 ms <1 ms 192.168.0.1
2 66 ms 209 ms 189 ms lo0.plusnet.thn-ag2.plus.net [195.166.128.93]
3 127 ms 75 ms 71 ms vl604.thn-gw1.plus.net [84.92.4.169]
4 131 ms 71 ms 125 ms lonap1.enta.net [193.203.5.134]
5 77 ms 93 ms 65 ms Transit-enta.KillerCreation.co.uk [62.249.255.]
6 81 ms 73 ms 65 ms 217.146.94.6 [217.146.94.6]
7 74 ms 103 ms 75 ms Service.alpha-networks.co.uk [217.146.93.119]
Trace complete.