Ping problems - whats going on? Seriously getting annoyed.
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- Re: Ping problems - whats going on? Seriously get...
Re: Ping problems - whats going on? Seriously getting annoyed.
14-11-2009 5:09 PM
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Re: Ping problems - whats going on? Seriously getting annoyed.
14-11-2009 10:32 PM
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What the hell is going on and what is being done gto fix it....
Re:Ping problems - whats going on? Seriously getting annoyed.
16-11-2009 4:23 PM
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We should have another update out tomorrow.
Re: Ping problems - whats going on? Seriously getting annoyed.
16-11-2009 5:13 PM
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Re: Ping problems - whats going on? Seriously getting annoyed.
16-11-2009 6:09 PM
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Re: Ping problems - whats going on? Seriously getting annoyed.
16-11-2009 7:20 PM
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"There are still a number of unresolved problems that our engineers are working to fix"
"Some streaming services may be impacted by this dependent on the account type you are subscribed to."
It appears issues of slowness Yesterday and today are also being blamed on high volumes of traffic due to streaming xfactor/doctor who etc. If larger than normal volumes of traffic can slow it down, then th network isnt fit for purpose, full stop.
We are given no technical details on why we are experiencing these problems, and no detail on what is being done to fix them.
Gaming is just a great barrel of laughs yet again.
NONE of my gaming friends who are with ky or BT have these issue, but I guess thats because they are companies that will just fix the network rather than fiddling round the edges an developing ever more complex traffic management to try and squeeze more and more out of a congested network. It apears the overhead is simply not enough at PN and the old days are back again.
Re: Ping problems - whats going on? Seriously getting annoyed.
16-11-2009 7:31 PM
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Re: Ping problems - whats going on? Seriously getting annoyed.
16-11-2009 9:48 PM
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Re: Ping problems - whats going on? Seriously getting annoyed.
17-11-2009 7:31 PM
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Tracing route to portal.plus.net [212.159.9.2]
over a maximum of 30 hops:
1 2 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 46 ms 56 ms 39 ms lo0-plusnet.pcl-ag03.plus.net [195.166.128.109]
3 358 ms 379 ms 413 ms gi1-6-703.pcl-gw01.plus.net [84.92.0.181]
4 51 ms 45 ms 48 ms gi5-8.ptp-cr01.plus.net [84.93.224.48]
5 72 ms 85 ms 45 ms vlan400.pih-gw3.plus.net [84.93.224.51]
6 51 ms 48 ms 75 ms fa0-3-0.fhw-cr02.plus.net [212.159.1.170]
7 58 ms 52 ms 52 ms fhw-lb04.plus.net [212.159.1.146]
8 63 ms 57 ms 62 ms portal.plus.net [212.159.9.2]
Trace complete.
I restarted router cuz i checked i was connected to that gateway thats having problems, im on a diff one now and its alot better so is there anyway to perm connect to a diff one oither than that rubibsh one?
^^ spoke to soon on that, gone up on this gateway now to, not as bad tho.
Re: Ping problems - whats going on? Seriously getting annoyed.
17-11-2009 9:52 PM
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im disappointed in the service
Re: Ping problems - whats going on? Seriously getting annoyed.
18-11-2009 5:48 PM
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Tracing route to portal.plus.net [212.159.8.2]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms www.routerlogin.com [192.168.0.1]
2 37 ms 48 ms 45 ms lo0-plusnet.ptn-ag2.plus.net [195.166.128.53]
3 48 ms 41 ms 39 ms gi2-2-204.ptn-gw02.plus.net [84.92.3.93]
4 143 ms 201 ms 200 ms ae0-101.ptn-gw01.plus.net [212.159.1.109]
5 54 ms 57 ms 47 ms gi3-0.pih-cr1.plus.net [212.159.1.177]
6 48 ms 50 ms 84 ms vlan7.pih-gw3.plus.net [212.159.0.26]
7 56 ms 49 ms 53 ms if25.pih-lb04.plus.net [212.159.0.18]
8 49 ms 50 ms 50 ms portal.plus.net [212.159.8.2]
Trace complete.
any update on whats being done to fix other than service status? its been a month or two now?
Re: Ping problems - whats going on? Seriously getting annoyed.
19-11-2009 3:46 AM
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All this... and it gets worse. WoW traffic isn't even being properly prioritised at the moment. Don't know if this is affecting other games.
I reported that my wow traffic was not correctly prioritised. Within a few days I am told that it has been fixed. So of course I check a wireshark capture to make sure. Turns out it only gets prioritised for about 2 seconds before reverting back. Then I am told:
"Our products team are currently in communications with our 3rd party traffic management supplier in relation to this issue. Further reports from our customer base has highlighted a potential packet signature detection issue with current WOW packet versions.
We hope to have this issue fully rectified in due course."
Re:Ping problems - whats going on? Seriously getting annoyed.
19-11-2009 3:14 PM
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The updates on this issue are at http://status.plus.net - you can read in full there what we're doing to sort this out. We're sorry it's been going on so long.
Re: Ping problems - whats going on? Seriously getting annoyed.
21-11-2009 3:10 PM
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Cuz like last 2 days after having terrible pings, theyve been fine. and now today bang, from about 2pm high pings. just so annoying
Re: Ping problems - whats going on? Seriously getting annoyed.
22-11-2009 5:20 PM
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For a supposedly professional business they have a poor way of maintaining an acceptable level of service you would expect.
hey ho only 11 month before i bail out of this hell hole
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