cancel
Showing results for 
Search instead for 
Did you mean: 

Ongoing World of Warcraft issues

cb904
Hooked
Posts: 6
Thanks: 7
Registered: ‎08-09-2019

Re: Ongoing World of Warcraft issues

Thank you so much. It was happening all evening so I will provide an update on how things go from now a bit later!

Mevans1
Dabbler
Posts: 13
Thanks: 5
Registered: ‎21-08-2019

Re: Ongoing World of Warcraft issues


@JonoH wrote:

 

Is it WOW Classic you're playing? if it is they have been victims of sustained DDOS attacks and I myself have experienced instance not found on both my Plusnet and None Plusnet connections.

 

Yep it was wow classic I had the issues on last week. Haven't been able to play retail unfortunately due to the lack of people on it at the moment.

Plusnet Help Team
Plusnet Help Team
Posts: 14,324
Thanks: 4,468
Fixes: 730
Registered: ‎21-04-2017

Re: Ongoing World of Warcraft issues


@cb904 wrote:

Thank you so much. It was happening all evening so I will provide an update on how things go from now a bit later!


Sounds good. Oh and for the Horde!

Unless you play as the Alliance, in which case I’ll grudgingly replace the word Horde with Alliance. Cheesy Fingers crossed things have gone well though!

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Community Gaffer
Community Gaffer
Posts: 3,188
Thanks: 5,334
Fixes: 107
Registered: ‎29-09-2011

Re: Ongoing World of Warcraft issues


@Mevans1 wrote:

Yep it was wow classic I had the issues on last week. Haven't been able to play retail unfortunately due to the lack of people on it at the moment.


Are retail populations really that bad?

 Jono H
 Plusnet Community Manager
Mevans1
Dabbler
Posts: 13
Thanks: 5
Registered: ‎21-08-2019

Re: Ongoing World of Warcraft issues

@JonoH put it this way...on retail im in a guild of 979 people, currently there are 2 other people online :sad:

Community Gaffer
Community Gaffer
Posts: 3,188
Thanks: 5,334
Fixes: 107
Registered: ‎29-09-2011

Re: Ongoing World of Warcraft issues

Cripes! I don't play retail, but I have been surprised with how many people are playing Classic currently.

 Jono H
 Plusnet Community Manager
cb904
Hooked
Posts: 6
Thanks: 7
Registered: ‎08-09-2019

Re: Ongoing World of Warcraft issues

It seems the static IP has solved the problem for me. I have been running instances none stop (constant loading screens) and have not had a single freeze/disconnect/world server error since. The hour before you guys did the IP change I was running into those issues on about 2/3 of loading screens. 

 

As soon as you made the change for me it has not happened a single time! :thumbsup:

 

I understand a static IP may not be the permanent fix you can offer and I'm happy to help you diagnose further if there is anything I can do on my end. 

 

I don't normally associate with Horde.. but you guys OK :grin: 

 

iosifs
Newbie
Posts: 3
Registered: ‎24-11-2018

Re: Ongoing World of Warcraft issues

Hi, I can confirm that this is an issue for Classic as well, it's been driving me nuts.

 

This also has nothing to do with the DDoS - I've observed it regularly before, during, and after the attacks.

 

I went through the entire thread and it seems that a static IP would fix this - can I get one as well? Will this show up on our bill? It's not really about the £5, but I'd have to explain it to our landlord etc. :rolleyes:

 

For what it's worth, I think this behaviour is completely unacceptable on Blizzard's part. The game should (and mostly is) be resilient even to 2-3 sec complete outages; some packet loss shouldn't throw you off the flight path midway, it's completely game braking :cry:.

 

Thanks for helping with this!

Plusnet Help Team
Plusnet Help Team
Posts: 14,324
Thanks: 4,468
Fixes: 730
Registered: ‎21-04-2017

Re: Ongoing World of Warcraft issues


@cb904 wrote:

It seems the static IP has solved the problem for me. I have been running instances none stop (constant loading screens) and have not had a single freeze/disconnect/world server error since. The hour before you guys did the IP change I was running into those issues on about 2/3 of loading screens. 

As soon as you made the change for me it has not happened a single time! :thumbsup:

Awesomeness, it's good to see that you've been able to play normally since having a static IP. :thumbsup:

I understand a static IP may not be the permanent fix you can offer and I'm happy to help you diagnose further if there is anything I can do on my end. 

Thanks for being our guinea pig, we'll be in touch soon to get started if we need to.

I don't normally associate with Horde.. but you guys OK :grin: 


Lok'tar ogar!

 

@iosifs Sorry to see you're having issues too Sad Log into your account then go Here to add a static IP on. Once it's added you'll need to reboot your router/disconnect your connection for it to take effect. While this will add a one off charge of £5 onto the next bill, if you don't want to keep the static IP indefinitely I'd be happy to add a credit of £5 to negate it. I'll then remove the static IP along with the free ones we've added once we're sure that we're not the cause for the issue. 

Let us know how it goes, it's not a guaranteed fix as there may be other causes but if it doesn't fix the problem and you don't want to keep the static I'll get the credit added and the IP removed. Fingers crossed it improves things though!

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 14,324
Thanks: 4,468
Fixes: 730
Registered: ‎21-04-2017

Re: Ongoing World of Warcraft issues

For me it's beginning again...

Screenshot 2019-09-14 at 15.13.35.png

Looking forward to playing some classic

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Highlighted
Community Gaffer
Community Gaffer
Posts: 3,188
Thanks: 5,334
Fixes: 107
Registered: ‎29-09-2011

Re: Ongoing World of Warcraft issues

I hope you chose Shazzrah @Gandalf 

 Jono H
 Plusnet Community Manager
Plusnet Help Team
Plusnet Help Team
Posts: 14,324
Thanks: 4,468
Fixes: 730
Registered: ‎21-04-2017

Re: Ongoing World of Warcraft issues

@JonoH Unfortunately I had a momentary lapse of judgement and went for a non-pvp realm Mirage Raceway. Currently level 8 Tauren Hunter, my plan was to transfer to a pvp realm when I'm high enough. Tongue Reading up, don't think it's possible to go from normal/pve to pvp but the other way round seems do-able. Sad Ah well. Might make an alt character on Shazzrah.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Mevans1
Dabbler
Posts: 13
Thanks: 5
Registered: ‎21-08-2019

Re: Ongoing World of Warcraft issues

@Gandalf Nothing wrong with mirage raceway...unless you're horde :tongue:

 

Community Gaffer
Community Gaffer
Posts: 3,188
Thanks: 5,334
Fixes: 107
Registered: ‎29-09-2011

Re: Ongoing World of Warcraft issues

When you do let me know your char name and leveling zones Tongue 


@Gandalf wrote:

. Might make an alt character on Shazzrah.


 

 Jono H
 Plusnet Community Manager
Plusnet Help Team
Plusnet Help Team
Posts: 14,324
Thanks: 4,468
Fixes: 730
Registered: ‎21-04-2017

Re: Ongoing World of Warcraft issues

 

@Mevans1 wrote:

@Gandalf Nothing wrong with mirage raceway...unless you're horde :tongue:


Cheesy

@JonoH wrote:

When you do let me know your char name and leveling zones Tongue 

Yup will do.

Watching the The Two Towers while levelling up, this is what days off are made for.

IMG_1557.jpeg

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team