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Ongoing World of Warcraft issues

Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Ongoing World of Warcraft issues

It's simple for us to flip people.  Pressing a couple of buttons and then rebooting the router Smiley

 

Please let us know how it is though when you get chance.   I'd love to prove it asap though! (but don't ruin your day!)

Kelly Dorset
Ex-Broadband Service Manager
Alex
Community Veteran
Posts: 5,500
Thanks: 921
Fixes: 13
Registered: ‎05-04-2007

Re: Ongoing World of Warcraft issues

Right I will leave in 30 minutes, it just depends if I can find my external HD now to copy the install over Roll_eyes
Don't fancy downloading it, as it is a bit of a monster to do.

Glad they're on Fibre now anyway, with our old 1Mb ADSL connection you'd have no chance Tongue

JonoH
Hero
Posts: 4,346
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Registered: ‎29-09-2011

Re: Ongoing World of Warcraft issues


@Lucyboid wrote:

Hi JonoH, just checked this thread and have upgraded to the static ip and everything seems to be working now. Could you refund the cost please Smiley


Consider it done Smiley 

 Jono H
 Plusnet Community Manager
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Ongoing World of Warcraft issues

@Alex Once you're set up, message me their public IP.  we'll follow the traffic on our side.

Kelly Dorset
Ex-Broadband Service Manager
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Ongoing World of Warcraft issues

@Reaver @Lucyboid

 

Are either of you gaming today and willing to help us test this?

Kelly Dorset
Ex-Broadband Service Manager
Mackem1973
Grafter
Posts: 48
Thanks: 17
Registered: ‎20-07-2018

Re: Ongoing World of Warcraft issues

Hi i changed my Ip to static a few days ago and since doing so have lost connection a few times twice today last time 10 mins ago its never happened before just since i changed to static was wondering in changing has caused the problem  thanks

Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Ongoing World of Warcraft issues

Hi, adding a static shouldn't affect the stability of your line.  Let us know if it continues though!

Kelly Dorset
Ex-Broadband Service Manager
Mackem1973
Grafter
Posts: 48
Thanks: 17
Registered: ‎20-07-2018

Re: Ongoing World of Warcraft issues

Ok i was just wondering as its never happend in the last few years until i changed a few days go.. but ill keep in touch thanks

Lucyboid
Newbie
Posts: 2
Thanks: 1
Registered: ‎24-07-2018

Re: Ongoing World of Warcraft issues

I'd be happy to help, ill be on at about 19:00.

Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Ongoing World of Warcraft issues

I'll hang around and sort the test,  Drop me a PM or post in here when you are ready.

Kelly Dorset
Ex-Broadband Service Manager
Alex
Community Veteran
Posts: 5,500
Thanks: 921
Fixes: 13
Registered: ‎05-04-2007

Re: Ongoing World of Warcraft issues

I'll try it tomorrow now, I hadn't started it up for a while and didn't realise there was a patch of around 18Gb for the next expansion, Luckily I have fast internet where I am.

Got a bit carried away and was playing it for a few hours, So running out of time today.

Provided I just copy the install across and don't play it I'll be fine Tongue

Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Ongoing World of Warcraft issues

:).  Hopefully @JonoH or @Gandalf will be able to co-ordinate a test with you tomorrow  (I'm not around)

@Lucyboid just helped me with a test which appeared to be much better now, but the issue was intermittent so we could do with some more tests.

Kelly Dorset
Ex-Broadband Service Manager
Alex
Community Veteran
Posts: 5,500
Thanks: 921
Fixes: 13
Registered: ‎05-04-2007

Re: Ongoing World of Warcraft issues

Thanks @Kelly

I'm not 100% sure if I'll be around tomorrow, may be meeting a friend. If I am available I will let you know. Won't find out until tomorrow morning.

How is the best way to test this? Would creating a test character on the same realm (i.e. server of course) make any difference so we can all mess around being level 1's again Smiley

Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Ongoing World of Warcraft issues

It seems from this thread the majority of the issues are around zone transfers and logging in?  I.e. taking flights, starting instances etc.

Kelly Dorset
Ex-Broadband Service Manager
rincewind81
Hooked
Posts: 5
Thanks: 2
Registered: ‎20-07-2018

Re: Ongoing World of Warcraft issues

That was certainly the case for me - to update I've not had this problem since switching to static IP.