cancel
Showing results for 
Search instead for 
Did you mean: 

Need help with Xbox Live

abrander
Newbie
Posts: 1
Registered: 24-11-2009

Need help with Xbox Live

I had a Netgear modem and everything worked fine but my son's and daughter's PC's were a little slow so I upgraded to a Belkin N+ wireless modem / router.  Better speed for the PC's but now Xbox live doesn't work.  It connects to the network, connects to the internet but fails at the Xbox Live stage.  I get an error message saying the MTU is not high enough (needs to be 1364 or higher).  I have checked the router settings and it was at 1450 and I have now changed it to 1364.  Xbox support say I need to ask my ISP (PlusNet) to change the MTU setting their end.  They say they cannot.  Belkin support ran through a few other changes to the router settings but I still get the MTU error message,  Any ideas anyone ?