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NAT strict and download speeds the same as before?

urga
Newbie
Posts: 6
Registered: 09-03-2014

NAT strict and download speeds the same as before?

Hi
Just had the upgrade to the Technicolor TG582n FTTC  router and open reach modem installed. I previously had download speeds of 6Mbps and a pitiful upload speed. I now have the same download speed as before and an upload speed of 6Mbps? This can't be right surely. The engineer said I would get around 20 Mbps, which would justify the upgrade costs.
I also noticed that the XBOX one NAT is now set at strict. It previously was always open.
Any help would be greatly appreciated.
Regards
Dave
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: NAT strict and download speeds the same as before?

Hi Dave,
I've just updated your Speed Profile for you, that should kick in within the next 4 hours or so.
With regards to your NAT Type, does a router restart clear that for you?
Chris Pettitt
Cloud Environments Engineer