Multiple users logged into games results in disconnect after lag spike

[#1]

Quote

I've been connected to the master/test socket (faceplate unscrewed, whichever that is) via a new filter since the issue was raised on the 3rd

That's a little concerning as the number of disconnections has increased since then! Could you stay in the test socket but switch back to the old filter?

[#2]

Will do so this evening
Cheers

[#3]

Connected with the microfilter previously in use. Still in the test socket
Cheers
EDIT: Attached router stats from after this was done

[#4]

The line hasn't dropped since 6.20pm yesterday, which is when I assume you changed the filter over. How's the gaming been since then?

[#5]

Gaming has been fine, and stable alongside a steady (low latency) general connection, although I've yet to try Youtube.
Yes 18:20 I walked through the door and swapped  filters. It seems so strange, that the filter in use before raising the fault was also giving us drop-outs. Is this possibly the interleaving making a difference then?
Thanks for your help and patience throughout Chris

[#6]

Did any incoming phone calls on your landline happen at same time as any disconnections with either filter?  Try 17070 option 1 for ringback and see, a faulty filter during a incoming call can cause you to lose connection

[#7]

Our phone is never plugged in, we only own one for line tests. We each have mobiles with free minutes, and answering the landline to telemarketers got old quite quickly

[#8]

Should I replace the faceplate on the master socket now?