For reference, I'm in the TW20 area. Pings/traceroutes to the server (live.lol-europe.com) are fine when I'm having the problem and other internet traffic is also ok which leads me to believe the traffic shaping rules have gone a bit wrong for this game. Friends who are playing in the same game who are in the local area (so routing to the game server should be relatively similar) have normal pings of around 35ms which is what mine used to be a few days ago.
Doing a trace today just before this post too the euro servers @ live.lol-europe.com, I see issues with level3, some too a lot of packetloss on level3 atm.
Yup, my ping is always fine as well, even at the times I'm having severe lag which is what lead me to believe that the problem was with the traffic shaping for the game traffic. I've got a case open with plusnet now and after a lot of effort persuading them that it's not my upload or download speed that's the issue (or my microfilters or router etc) they've asked me to send a wireshark capture through.
do you know what your doing with wireshark, if not have a look here or i will run you through the process. dont let the capture run for to long as i think its 4mb max file attachment on tickets edit. forgot the linky yet again http://community.plus.net/library/faults/using-wireshark-for-data-capture/
The higher figure in that hop is nothing to worry about., basically that's because the router it's passing through prioritises other traffic ahead of ICMP (ping) traffic hence the slowdown. I can see the wireshark capture is now with the correct team to take a look and find out what's going on.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
I started playing it again, and what was the problem 2 weeks ago is still a problem, after 21:30 - 22:00, my latency changes from 30-40ms to something that is really hard to describe, it is between second and few seconds. I raised the tickets and was told that nothing can be done about it, there is some conflict with jabber client.
I'm getting ridiculously high ping, the game is just unplayable. It's only ever in the evening, first game of the evening today ive just started and any action I take in the game has a 2 seconds delay before anything happens. Edit: wireshark log attached, not sure if I did it right but it might be useful.
Our Networks Team have investigated this and it seems that the ports that Leagues of Legends uses are the same as for Jabber (an instant messaging service). Unfortunately we can't define two services on the same ports so it is prioritised as gold, hence seeing some slowdowns during peak hours. Has anyone tried playing it on European servers? Can you use an alternate port range?
I'm on EU servers, at some point the eu league of legends changed hands from GOA to Riot Games so I dunno if the servers are in america or anything. Looking at http://kb.leagueoflegends.com/questions/27/Required+Network+Ports the game client doens't use jabber ports (unless i've read up wrong, 5222?).
Why cannot you change priority for jabber? I don't think that many people are using it anyway, plus instant messaging doesn't affect traffic that much.
I've asked the question, I'll get back to you when I have an answer. Edit: If you can provide a Wireshark capture, starting just before you load the game and we'll see if we can create a signature from that.
